Hey Taylor, first my apologies for your less than stellar experience and so sorry for the wait. We did have a large order come through that buried our kitchen due to oven capacity right around the time you ordered. That being said, you should have been made aware of the wait before ordering and that's on us to fix in our internal operations so that it doesn't happen to another customer in the future. I appreciate you bringing this to our attention and would love the opportunity to make it right by you if you're interested. Please feel free to email us at [email protected] if you're interested in chatting more.
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If youre going to sell pizza by the slice, you cannot have them not ready. Currently sitting here waiting for over 30 minutes for one slice of pepperoni pizza. I finally just got up and left.
First time I got a slice of pizza here it was great! Good size, liked the dipping sauce. The second time I ordered from here it wasn't very great, but they fixed it by giving my money back so I decided to try it one more time to see if they could get it right. I got a mushroom pizza special that should have had 3-4 different types of mushroom, capers, and red paper. There was only 2 different types of mushroom that I could see, and along with the other toppings it was very sparse. It definitely wasn't worth 25 bucks to me. I do like that they have a vegan cheese option, but their vegan cheese doesn't melt very well so it wasn't very good by the time I got home.
I've tried Pizza Bandit a few times now, and I am less than impressed. I think what gets people in, is their crazy combinations and Facebook presence. In my experience, their pizza just has not been good. The sauces are what makes their pizza, and you shouldn't have to douse pizza in random sauce to make it tolerable. On my most recent order, we ordered ahead of time by more than 12 hours, with a specific pick-up time, and our pizza was ready 35 mins early, (you get a text when your order is ready). We were in the middle of grocery shopping on the other side of town, and couldn't just drop everything to go pick up our pizza. So we ended up with cold pizza. In my opinion, PB does not reheat well, so leftovers end up getting thrown out. For me, this has been one of those restaurants that has been hyped up SO much, that by the time you try it, it's like "Meh."
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