Melody - I"m so sorry to hear about your experience! That is definitely not the level of service that we strive for here at Bravo. I've spoken with Stephanie and I think you guys have this back on track, but if you have any more problems, please contact me directly at 719-475-7121! Again, my apologies. Sincerely, Mario Granados, Owner
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I am a local business owner who contacted Bravo roughly three weeks ago to get product samples and I never heard anything back, I called 4x to get ahold of the person handling my order (Stephanie) and never once did I succeed nor did they ever call me back, check in w/me, or let me know when the samples came in. They apparently have email issues as well, which no one ever called to say "hey I'm sorry we have email issues and haven't heard from you so we just wanted to check in!" Nothing. so getting any graphics completed has been a nightmare, so on top of calling and emailing nothing was working. I called again this morning, was put on hold and again told I couldn't reach this person. [Is she the ONLY one you have working there!?!] I never got my samples, never got the work I wanted done, and every time I called I got put on hold forever just to find out I can't resolve my issue. Would NOT recommend this company to anyone. Did not get off to a good start. VERY DISPLEASED with this place and I hope they are able to fix this in the future.
We have used BRAVO extensively since 2008 for all of our screen print and embroidery needs for our companies apparel and gear. They were able to take our logo and business cards we designed and make those logos "come to life". They have always been able to order us new items as well as allowing us to bring in our own to have our logos put on them. The prices are comparable to others in the area with great turn around times to get our stuff when needed. I have never hesitated to use them, as they do such a wonderful job! KUDDOS to the crew in the back room and embroidery room where the magic happens. The front office makes the the ordering process easy! Thank you guys for such quality of work, it is appreciated. You make my crews look great!
I have worked with Bravo on large and small projects for the last 5 years and have been very impressed with the professional work that they do. I highly recommend Bravo for your screen printing needs.
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