Leah, this is not the experience that we strive to give our guests. Please send us an email at [email protected] so we can make it right. Thank you for your feedback.
1654888774
1
Definitely the worst chicken cesar salad I've EVER had!!! Most of my salad consists of non nutritional parts of the salad, like the majority of the salad was unedible. The cesar dressing was watered down, completely tasteless!! Two poorly sliced pieces of chicken. REALLY!?!?! As far as I'm concerned, they need to be one if the eateries that close their doors!! Too many great places have shut down. And this is what's left? Over priced, under served! And have the nerve to populate a tip request at check out, NOT!!! ...
We apologize for your poor experience, Jennifer, and we appreciate your honest feedback. We work hard to provide 5 star meals and 5 star service, and we'd like to try and make it right. Please send us an email at [email protected] so we can rectify this situation, ASAP!
1652894938
2
We called the restaurant on the way home from Hobby airport and after alot of talk from the message machine, was able to get through to a person, on the second attempt. She asked if I could hold for a minute. I walked into the restaurant over 20 minutes later, STILL ON HOLD. Service was terrible. Food is always good. But we are going to get run off by the horrible service and we have been going to this Cafe Express for as long as it has been open. It's really sad.
We strive to provide the best service! Josh does just that! Thank you for the kind words, and we will see you soon, Deborah!
1652895059
5
As always the atmosphere is great, and the food was delicious! Josh was awesome! Making sure everything is ok and his customer service was excellent! The place is clean and the bathroom! Yeah
Hi, Norma. We take our guest experiences very seriously, and wed like to know more about your visit and how we can do better the next time. When you have a moment, we encourage you to send an email to [email protected] so we can make it right.
1653051578
1
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