Hey Gio - sorry you feel this way. We have worked hard to control costs and haven't actually raised rental prices in 5 years. Of course you could purchase your own gear and not deal with renting at all.
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Rentals are way overpriced. The amount of fun you will have in a day is not worth the price of the rental. Most of there clientele are probably rich bay aryians who come out to surf. The store helper couldnt handle tha I knew what kind of board I needed hes just so used to helpless people running in asking for his help and expertise.
Luis - We always want our customers to look at the ocean before renting any gear. Surf reports are not the same as looking with your own eyes and then deciding. If you made a long drive to the coast another 522 steps to the beach isn't too much to ask. As we talked about, if it looked inviting and you wanted to rent we would be happy to provide the gear. That's not terrible service just us making sure the customer is fully informed of conditions before they go. Sorry you took it wrong or your time was negatively impacted.
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Terrible customer service. I drove all the way from Sacramento for some easy going waves, rented a cabin (gotta book like a month out) and went to rent a surf board. I've done similar trips all up and down the coast with no problems. I checked the surf report, weather, tide times etc. The guy at the counter, an old guy with pierced ears, interrupted me while I was telling him that I wanted a long board (I'm a bigger guy) with lots of foam, to tell me he wouldn't rent me a board until I went and looked at the ocean. When I asked him what I should be looking for, my thoughts were on safety and maybe he knew something I didn't, he told me "was the ocean, inviting".... bro, there's other people surfing down there, you probably rented some of them their boards so you know that, the waves are like 2-5ft high, kinda scarce but good for a long boards and that high tide was coming in about an hour but that didn't matter because I wanted to rent the board for a couple of days. He would have known that but we didn't get that far. Drive east on the 1 and get a board from Stinson Beach. These guys act like that because they're the only place in Bolinas.
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