Thanks for reviewing us. Your feedback is appreciated and we take it to heart. Your comments will be passed along to the management team. If you have additional questions, we invite you to reach out to us at [email protected]
1652796611
3
I always enjoy seeing exotic animals up close in a natural setting. Unfortunately, this was difficult to do at the Franklin Park Zoo today. Many animals were "missing" or "hiding" or otherwise difficult to see. Several exhibits were closed to the public for some unexplained reason. We were not given a map or tour guide to help us navigate the zoo and I found it a bit difficult to figure out where to go in an efficient way. I think we could have enjoyed our visit more with a little help from the zoo staff.
Smallish zoo, but decent sized enclosures for the animals. We went mid-week and it wasn't too busy. If you are visiting from out of town, it is easy enough to get to from downtown Boston using public transit. A lot of the enclosures seemed to need to be cleaned. The whole zoo had a stench of animal waste. The indoor exhibits were almost unbearable to walk through because of the smell. Maybe it was the time of day, but I've never noticed that at any of the many other zoos I've been to.
We are very sorry that you were disappointed with your visit. It is up to the animals as to where they choose to be within their habitats and depending on where they choose it may take longer to see some than others. For example, on a warm day, the animals may seek out a shady spot within their habitat. For the full list of animals at Franklin Park Zoo, visit https://www.zoonewengland.org/franklin-park-zoo/our-animals/ We would be happy to discuss your visit in more detail, and invite you to reach out to us at [email protected]
1652706819
3
Not as many animals as I was expecting. The enclosures wre also a bit disappointing in terms of size and enrichment.
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