Potential customer - first impressions. Visited the showroom on Hurricane way after finding them on Facebook. Easy to find and signs for showroom very visible from the road. I was disappointed how long it took for someone to speak to us, yes one man was on the phone but a blonde haired lady looked at us through a glass window at the back of the showroom at least three times but didn't come out which I found quite rude, didn't she like the look of us?! After a few more minutes another lady came out to ask if we wanted help, she talked to us about a few products then the man who was on the phone took over. I forwarded plans for kitchen and received a quote within a few hours, as a retail customer I feel that the quote should include full price and not exclude vat as could be very misleading to some customers. Haven't decided if we'll use design stoneworks.
Would highly recommend. Service was top notch from in store to templating right up to installation. Couldnt have asked for anything else. Extremely pleased with the end product and would definitely use again.
Service absolutely excellent. From getting samples, choosing the worktop, templating and fitting, everything happened exactly when they said it would - in fact the fitting was earlier than expected which was a bonus. The worktop looks perfect, just how we hoped it would look. Great service, decent price and lovely product. Very nice staff as well. Thank you for doing such a good job.
Thank you Robert for the positive review. We are happy to help.
1633596976
5
I had a small piece of quartz which needed a hole for a vanity unit. Dropped the quartz off on Friday and it was finished by Monday. Professional, quick and friendly company.
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