Beware if you are ordering delivery from this store!! I have ordered through postmates twice and BOTH times items were missing from my order!! The first time 2 drinks were missing and today 1 drink was missing and they put whipped cream on a clearly noted dairy free order and left whip off of the one I asked it to be on. Seriously, I know things get busy, but come on. They should at the very least count and make sure all of the drinks are in the order. I called both times and they offered free drinks for the ones missing, but the whole point of delivery (which we pay a lot extra for) is to avoid having to go into the store. I will not be ordering from this location again. So so disappointed since I love this coffee chain. Update: Of the drinks I did receive, the one that was for me was made from milk. Not only did I pay extra for almond coconut milk, I am dairy intolerant, so now I am having stomach cramps. I can't believe I spent over $30 on this order. I really recommend not ordering from this location.
Drive thru employees are extremely bitter. Rude and absolutely no customer service. Every time I come here I get the same experience. I always ask for almond milk and they always put whole milk. They don't look happy.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.