Thank you for posting a review, Jonathan. Whether positive or negative, we are dependent on our guest comments as they our most useful tool in improving the experience for all of our guests. I am glad to know that, overall, you had a good time and enjoyed your stay. I hope that you will return to Gulf State Park and help us in our efforts to promote conservation and eco-sustainable practices.
1594086747
3
We loved the park and the location, access to lake and beach. However the cabin could have definitely used some renovations and cleaning. For the price we paid per night and the $180 cleaning fee, I expected more. There was water damage to the walls and ceilings, tile damage on the floors, and paint chipped on the walls. The microwave and oven were dirty. Overall we had a good time though despite those issues.
Thank you for taking the time to review your stay, Konnor. The cabins are traditional accommodations when booking at a state park. However, we do also offer renovated cabins as well as an elevated three bedroom, three bathroom cottage, for guests that interested in a more modern option. When booking through online websites, such as Booking or Expedia, there are notations regarding the cleaning fee during the selection process, as well as before securing the reservation. I hope that, overall, you enjoyed your experience and that we will have an opportunity to welcome you back.
1591030870
2
Hidden cleaning fee upon arrival when booking through a travel sight! Cleaning fee cost more than the nightly rate to stay. Cabin needs major updating.
I'm so glad that you enjoyed your stay Candice. We find that many of our guests, like you, enjoy the piers reaching into Lake Shelby, whether for fishing, relaxing, or just enjoying the beautiful view. I hope that we will have the pleasure of welcoming you again in the future.
1593926108
5
Beautiful! Playground close. Pier every 3rd cabin. Right on lake!
Stay was great besides the toilet in the cabin constantly having issues. Now, when we made our reservation we made it with pets and was given a price with pets. We checked in and on our 5th day another party with us was charged the pet fee with out speaking with the primary person who booked and paid for the stay. I addressed this with these very young staff they have and as of now, all we are getting is the pet fee has to be paid. I asked if the calls are recorded and they are not. I believe that they should have contacted the primary that paid for the stay before they charged another person for the pet fee. They contacted the primary over a drill left in the cabin but not for the pet fee!!
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