Very poor service. Would not recommend. We made contact with vinyl bear through a friend. Explained a simple t-shirt job and were waiting for contact for proofs (confirmation of job description, some companies do a mock up image). No proofs were provided. This meant the job was done incorrectly. Sadly time was against us and we had a deadline for t-shirts. When we tried to rectify this vinyl bear became unresponsive and didn't reply to facebook messages. We also realised there is no contact telephone number available either. We went to PayPal dispute but sadly, custom orders aren't covered by PayPal protection. This meant we were unable to get a refund and return the incorrectly printed items. Vinyl bear is still unresponsive.
Used Vinyl bear for a couple of years now good quality products every time , Great customer service. Gareth Is a really nice lad pleasure to do business with
Vinyl Bear have produced a few one off custom prints for me for gifts which have been very well recieved, now I just need to order myself something!
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.