Logan We appreciate the feedback on your recent experience and would like to apologize for any miscommunication that occurred. Customer care is very important to us, and we would like to speak with you directly. Please contact our General Manager (Brent Fangel, 952-345-2924) at your convenience. We look forward to speaking with you soon.
1645200563
1
They dont negotiate on price because their company policy says its the best deal already, even though this vehicle was definitely on the low end of a good deal. The sales guy we had was a lame stick in the mud. We bought a used car and the catalytic converter has already broke after a couple weeks (not even 500 miles). I strongly recommend going anywhere else. You would have better luck buying a used car from craigslist. Edit: Someone from Walser has commented on this post but the call goes no where. I've left voicemails and nothing happens. I spoke with the young man who sold us the car and he just kept saying "I'll be honest with you, there's nothing I can do". Terrible customer service and no ethics.
Sunny- We sincerely apologize for a less than 5 star experience. We'd like to speak with you directly about your recent visit. Please contact our General Manager (Brent Fangel, 952-345-2924) at your convenience. We look forward to speaking with you. Thank you.
That's wonderful to hear, Lana. We're glad that Jason was able to help you get behind the wheel of your new vehicle. Thanks for rating us 5 stars!
1647876841
5
I had a great experience getting a new CR-V at Walser Honda. Jason Elliott helped me and he was amazing to work with! Friendly, knowledgeable, respectful and accommodating. He sent me updates throughout the process and responded back right away. I would highly recommend contacting Jason!
That's awesome, Michael! Thanks for the 5 star review and choosing Walser!
1647877563
5
Had a great experience as a first time car purchaser. Matt Knight did a great job laying out my options and giving me the best deal. Great guy would reccomend to anyone!!
Mike - Thank you for the feedback on your experience. We would like to apologize for the misunderstanding; however, we are unable to hold or reserve vehicles for customers. We would love another opportunity work with you to find a vehicle that fits your needs. Thank you!
1646083886
1
Apparently sold a car I put a hold on. They decided to change the terms of the contract to hold, saying there was only so many days, but they never mentioned that to me in person and the contract doesn't say anything about a time limit. Trust these guys at your own risk.
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