Had a custom ring made for my fiancee here. We designed it together and it came out as imagined, and looked great. However, after another jeweler had taken a quick look at it for other reasons, a number of flaws we're discovered. Corners were crooked, porosity was evident in the shank, and he failed to secure the diamond adequately, to the point it can be shaken with a fingernail. Returning to Alan provided no results, as he said all the other Jewelers in town are out to get him, and accused my fiancee of having weird fingers after he sized her finger and it didn't fit (which led us to see another jeweler). There is a lot of really beautiful work inside that store and online, but what I received was nowhere near the quality I saw elsewhere in the store. If everything goes right, I'm sure it's a great experience shopping here, but if something goes wrong, you'll be hard pressed to find any recourse.
Please do not go to this jeweler. He is dishonest and unprofessional. My fiancé spent $1500 for a custom made ring that Ive only worn twice (and Ive been engaged for 4 months now). Ive only worn this ring twice because it is in such bad shape. There is a laundry list of issues with the ring: the stones are loose, there is porosity in the gold, the shank is uneven, and one of the sapphires is set upside down. I found out about the rings flaws after going to another jeweler to have the ring shaved evenly after Andersen resized my ring and left the shank uneven. I dont usually post negative reviews on google, but I felt that it was my duty to warn other people about Andersen Jewelry design. It is disheartening to be engaged for four months and not be able to wear your engagement ring. For the $1500 my fiancé spent, I expected a ring that would last a lifetime. Unfortunately, we lost $1500 and we will need to have the ring completely remade due to Andersens poor craftsmanship. Please dont waste your hard earned money here. There are plenty of other jewelers in SC county that will provide reputable and transparent services.
I love Andersen Jewelry Designs! Alan is so easy to work with. He designed my wedding rings as I had hoped and even included intricate designs around the circular ends so there isn't an area anywhere on the ring that is not beautifully crafted and one of a kind. I absolutely love them!
Allen is the best! Our family has gone to him for all things jewelry for over 15 years. Impeccable work. Great guy. We look forward to working with him for years to come.
Ive had a ring made and several repairs to other jewelry completed at Andersen Jewelry Design. Alan Andersen is an amazing craftsman and gifted at taking my design thoughts and putting on paper the ring of my dreams. I have had the ring Alan created for me for 17 years. I am very active and my rings looks as beautiful today as the day I got it. I guarantee you will be happy with any work done by Alan. Alan is not only extremely talented,but he is also very professional, nice and stands by his work. You will be happy with the job Alan does for you.
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