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Thriveworks
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Thriveworks reviews
Information about Thriveworks
4,30
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXeVBPWldBEAE!2m1!1s0x0:0x124c6f61249434e!3m1!1s2@1:CIHM0ogKEICAgICWyPOZWA%7CCgwIsf6zkAYQkM33jQE%7C?hl=en-US
Chef Aziel
google
https://www.google.com/maps/place/?q=place_id:ChIJDU69azHGxokRTkNJEvbGJAE
Hi there, this is the complete opposite of the experience we want anyone to have at Thriveworks. It's our goal to make sure every client has a positive experience at our practice, and the experience you've described with billing sounds really frustrating. Its clear that we really fell short. We'd like to hear more about what happened. Would you consider reaching out to [email protected]?
1645022978
1
My therapist is great , however the monthly subscription fee and the incorrect charges or double billing for services is unacceptable. I am still waiting to get refunded for a double charge back in October of 2021. They said a supervisor or someone from their billing team will reach out to me and never did . I called again today because I saw a random $90 charge on my credit card statement . If you do decided to receive services from thrive work , Pay close attention to your bank statement . Im really dissatisfied and ready to cancel my subscription.
1610028115
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTNDlhSVBnEAE!2m1!1s0x0:0x124c6f61249434e!3m1!1s2@1:CIHM0ogKEICAgIDS49aIPg%7CCgwI06jc_wUQkMTevQI%7C?hl=en-US
brianna tocci
google
https://www.google.com/maps/place/?q=place_id:ChIJDU69azHGxokRTkNJEvbGJAE
Brianna, we are happy to read the positive experience you've described having with your counselor. However, we're sorry to read that it wasn't an all-around positive experience. This sounds completely frustrating and is the exact opposite of the experience we want anyone to have at Thriveworks! This is unacceptable and we want to get it taken care of immediately. Would you consider reaching out to [email protected]? We would like assist you with your refund, and anything else you might need.
1610040671
1
As much as I like my counselor my disgust is with the billing department and their lack of care they have for their clients. After submitting my insurance information I was told by Thriveworks that my appointments would be free. A month and a half later I was told that wasnt the case and had a statement of hundreds of dollars that I had no idea that I owed because of false information given to me by them. As compensation I was told they would refund me certain charges they put on my bank account. They charged me so much that they overdrafted my account by hundreds of dollars. Its been 4 months and I am still fighting with them to refund me the money they told me that they would refund me and have not. The billing department does not want to respond to emails and one of the last conversations I had with someone from the billing dept they compared these session overdraft charges to when her Netflix overdrafts her account but she loves Netflix and wont get rid of it. What level of professionalism is this? Please do yourself a favor and find a company that is going to care about your mental health, not be the cause of more.
1642007970
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtdDc3MVZ3EAE!2m1!1s0x0:0x124c6f61249434e!3m1!1s2@1:CIHM0ogKEICAgICmt771Vw%7CCgwIopv8jgYQwM2kmQE%7C?hl=en-US
Bridget DiDonato
google
https://www.google.com/maps/place/?q=place_id:ChIJDU69azHGxokRTkNJEvbGJAE
Bridget, your kind words about Moira are greatly appreciated. Thank you for taking the time to leave us such a wonderful review!
1642021758
5
For anyone with younger or teenage girls in need of therapy, I would highly recommend Moira McCormick! She has been a godsend. The way she connects with my daughter and the progress they have made on a weekly basis is incredible! My daughter looks forward to talking with her. I would definitely recommend her for any teenager or woman in need of therapy!!
1578496350
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNbG9DS1V3EAE!2m1!1s0x0:0x124c6f61249434e!3m1!1s2@1:CIHM0ogKEICAgIDMloCKUw%7CCgwI3uLX8AUQ4KrAlwE%7C?hl=en-US
Natasha Brown (TashForreal)
google
https://www.google.com/maps/place/?q=place_id:ChIJDU69azHGxokRTkNJEvbGJAE
Hi Natasha! Your kind comment about Lavonda is much appreciated! Thank you for taking the time to leave such kind words!
1589484391
4
Ive had the pleasure of working with Lavonda Handy LMFT and Im so excited for her to be in private practice as she challenged myself and others to grow in our understanding of ourselves and others to strengthen relationships and promote healing as a supervisor.
1595428175
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ4eGR1QUhBEAE!2m1!1s0x0:0x124c6f61249434e!3m1!1s2@1:CIHM0ogKEICAgID8xduAHA%7CCgwIz5rh-AUQqJmH0AI%7C?hl=en-US
Abeed Hossain
google
https://www.google.com/maps/place/?q=place_id:ChIJDU69azHGxokRTkNJEvbGJAE
Hi Abeed, thank you so much for taking the time to leave us feedback! We'd like to learn more, please consider reaching out to [email protected].
1595601387
3
Pretty good although Im not totally sold on Thriveworks value add
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