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Polish
Swiss
NHN Cloud
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NHN Cloud reviews
Information about NHN Cloud
4,13
89 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLdl9IYllnEAE!2m1!1s0x0:0x64b74a5c78b6f37e!3m1!1s2@1:CIHM0ogKEICAgICKv_HbYg%7CCgsI9qeThAYQkLmKfA%7C?hl=en-US
Ted Hardman
google
https://www.google.com/maps/place/?q=place_id:ChIJ75RO6Mx_PIgRfvO2eFxKt2Q
Hi Ted, we don't have an account associated with your name. Our support specialists are excellent at diagnosing issues and troubleshooting, and would be happy to assist you. Please contact us with the name on your TOAST.net account at 419-292-2200 or send an email to [email protected].
1619448340
2
Well. I've only been a customer a few days , almost a week. Right off the bat I've got problems. I haven't had the proper speed yet, and it's not looking good for the future so far. We will see what happens over the next few days. I will keep you posted.
1555961334
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZcC03bXZ3RRAB!2m1!1s0x0:0x64b74a5c78b6f37e!3m1!1s2@1:CIHM0ogKEICAgICYp-7mvwE%7CCgwI9qv45QUQkN-T0wI%7C?hl=en-US
Denver Goon
google
https://www.google.com/maps/place/?q=place_id:ChIJ75RO6Mx_PIgRfvO2eFxKt2Q
1
This place is garbage terrible costumer service!!!
1594774996
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4cTVqRzZnRRAB!2m1!1s0x0:0x64b74a5c78b6f37e!3m1!1s2@1:CIHM0ogKEICAgIC8q5jG6gE%7CCgwI1Ku5-AUQiMWGyAI%7C?hl=en-US
Gabriel Lujambio
google
https://www.google.com/maps/place/?q=place_id:ChIJ75RO6Mx_PIgRfvO2eFxKt2Q
Thanks for the wonderful review Gabriel! We are so happy to have you as a TOAST.net member.
1595274431
5
Very professional and efficient. A joy dealing with everyone throughout the initial process. Extremely happy and the best switch in internet companies i have made in year.
1595270093
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4bVlpQTlnRRAB!2m1!1s0x0:0x64b74a5c78b6f37e!3m1!1s2@1:CIHM0ogKEICAgID8mYiA9gE%7CCgsIzcfX-AUQ2Pi9Dg%7C?hl=en-US
John Grafton
google
https://www.google.com/maps/place/?q=place_id:ChIJ75RO6Mx_PIgRfvO2eFxKt2Q
Thanks John! We are so happy that you've had such a good experience so far.
1595274357
5
TOAST.net had AT&T fiber installed in our home in less than an hour. Our experience has been excellent thus far. Highly recommend!
1581271865
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzOWR6b3ZBRRAB!2m1!1s0x0:0x64b74a5c78b6f37e!3m1!1s2@1:CIHM0ogKEICAgICs9dzovAE%7CCgwIuZaB8gUQ-P2ciAI%7C?hl=en-US
Meek Huff
google
https://www.google.com/maps/place/?q=place_id:ChIJ75RO6Mx_PIgRfvO2eFxKt2Q
1
It's really sad that the internet product that they offer is halfway decent, but the customer service is horrible. In the beginning, they told me that they bill in advance. This was a plus for me because you shouldn't have a balance, just kind of a "pay as you go" service. However, this was not the case. I skipped a month's payment, which I informed them I was going to do. I was told by one of their representatives that I would have to just pay a reinstallation fee of $50.00, plus my 1 month advance fee of $54.00. I agreed, but when I called to do so they said I had a "past due balance" of 1 month service. I question it because services are billed in advance, so how could I have a past due balance. The rep couldn't really explain as to why I had this past due balance. I even requested to have them listen in on my previous call, so they could hear what the rep told me. They totally ignored my request. The interaction turned unprofessional and rude once I was not willing to back down from what I was told in the beginning. I asked to speak with a supervisor, which I was transferred to "Karen", who stated she was the owner. She was even more rude than her employee. She told me to "find other services". I was totally appalled by her response. I just couldn't understand that a small local company could have the poorest customer service, when you are up against multiple successful competitors. Not to mention they have limited service areas. If "Karen" is the owner and operator of this company, herself and her employees need some serious customer service training.
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