Don't let these people anywhere near your computers. The Marks Group Zoho developer completely botched the installation and data transfer from QuickBooks to Zoho. Every time they tried to fix their errors, they made it worse. They tried for almost 3 years to fix all of their mistakes, but things continued to get worse, and of course I was charged for their time. I finally had to hire another Zoho development company to correct all of the mistakes made by the Marks Group. Six months later, Zoho is finally working properly, but I had to spend another $7,000 to get everything fixed. When I emailed Gene Marks to tell him I was considering legal action to recover some of the money I spent to correct the problems they created, Gene Marks told me that they were never aware of any problems, even though all of my issues were clearly documented by his group. Stay away from the Marks Group.
The Marks Group team is very knowledgeable and responsive. They provide excellent guidance on an approach and implementation of modern systems, however, the business must have clear project objectives, an understanding of current processes and an owner for managing change in order to realize the full value of partnership.
We have worked with Gene and The Marks Group for many years and have been happy with the results. They have always been very responsive to needs and quick in solving problems. Additionally, Gene is very well versed in technology trends and offers that insight freely to help with current and future planning.
Have been working with Gene Marks for years. Always very professional and polite, a pleasure to work with. I would continue to do business with The Marks Group for years to come.
I highly recommend the Marks Group. They are expert in all the products they service. The company is based on Integrity spanning over 25 years! We used the Marks Group for outsourced bookkeeper services for 2+ years and was very pleased with the resources, follow up and caring they demonstrated. Greg Gurev MySherpa
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