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Eyetx vineyard
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Eyetx vineyard reviews
Information about Eyetx vineyard
4,82
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLNUxtWVpBEAE!2m1!1s0x0:0x9a680695940d4dc5!3m1!1s2@1:CIHM0ogKEICAgIDK5LmYZA%7CCgwI4_2xhAYQuIXEjAM%7C?hl=en-US
mykal p
google
https://www.google.com/maps/place/?q=place_id:ChIJcUokFg1fXIYRxU0NlJUGaJo
Hi mykal p, we are sorry to hear you had a less than perfect experience with EyeTX. We would love the opportunity to fix this issue. If you provide us with your contact information or email us at [email protected]. We will have a manager reach out to you shortly.
1620051870
2
To be honest, the only reason they are getting 2 stars is because Dr. Anderson was really great with my daughter. First, the eye exam is ridiculously expensive!! Took my daughter last Friday for an eye exam and a week later was told her glasses were ready. Came in and they had the completely wrong frames and lens. Tried to tell me to pick out new frames because the "other frames may get lost". I asked for a refund and my daughter's prescription and plan to take my business elsewhere. Valerie at the front desk never offered an apology or had anything nice to say. Not someone I'd want working my front desk. I will not be going back to ANY EyeTx because I can get not only an eye exam cheaper but get frames in a REASONABLE amount of time and they will be correct. Extremely disappointed.
1603136349
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpeUwzaFFnEAE!2m1!1s0x0:0x9a680695940d4dc5!3m1!1s2@1:CIHM0ogKEICAgICiyL3hQg%7CCgwI3da3_AUQiLKFhQI%7C?hl=en-US
brianmorris95
google
https://www.google.com/maps/place/?q=place_id:ChIJcUokFg1fXIYRxU0NlJUGaJo
hi brianmorris95, we are sorry to hear you had a less than perfect experience with EyeTX. We would love the opportunity to fix this issue. If you provide us with your contact information or email us at [email protected]. We will have a manager reach out to you shortly.
1603192834
1
Took my son into the North Loop 1604 West, San Antonio TX location on July 23rd, 2020 for a routine eye/contact exam. From the results of the exam, he needed new lenses for the eyeglass frames he already had. We ordered the new lenses. After numerous follow ups and much lack of response, approximately 45 days later, I received the lenses only to find that they were created incorrectly and not what we purchased. They admitted the lenses were not what we ordered and sent them off again. From there we started the process of numerous phone calls and "let me check with the lab" responses and as of today, October 19th, 2020, I still do not have my son's eye glasses. So I've paid for services and three months later, I still don't have a product and cannot get a straight answer as to what is going on OR when this will be resolved. My last correspondence with the office was this morning (10/19) and told them I wanted the frames overnighted back to my son (who's now away at college) and to refund my money. They told me they would refund the money and send me his prescription (none of which has been completed, 3 hours later). Called my insurance company to void the claim. When I told the insurance representative my situation, he also called and spoke to them, and they once again responded "I will try to get a hold of the lab". Not sure what to do at this point. Both the insurance representative and myself feel like their behavior is borderline criminal at this point. Over the course of 3 months, I have spoken three people including the office manager once, still with no resolution. Very frustrating and I want to let others know that there is something going on over there. All I am looking for is transparency and follow through. If it were me, Id stay away. Far away
1632766372
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2aG9TUkhREAE!2m1!1s0x0:0x9a680695940d4dc5!3m1!1s2@1:CIHM0ogKEICAgID6hoSRHQ%7CCgsIpJPIigYQkL7Bdw%7C?hl=en-US
alex cisneros
google
https://www.google.com/maps/place/?q=place_id:ChIJcUokFg1fXIYRxU0NlJUGaJo
Thank you for your review! We are so happy to hear you enjoyed your visit to EyeTX. We look forward to seeing you again soon!
1632768280
5
Very professional. Answered all my questions. I was in and out.
1654444810
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5c2I2WDVBRRAB!2m1!1s0x0:0x9a680695940d4dc5!3m1!1s2@1:CIHM0ogKEICAgIDysb6X5AE%7CCgwIiqbzlAYQwP-L_QE%7C?hl=en-US
Sofia Cortez
google
https://www.google.com/maps/place/?q=place_id:ChIJcUokFg1fXIYRxU0NlJUGaJo
Thank you for your review! We are so happy to hear you enjoyed your visit to EyeTX. We look forward to seeing you again soon!
1615485980
5
The entire staff is kind & professional! Will definitely return! Went back again this year (2022) and nothing has changed! Still the same excellent service!
1582741839
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzM0ozQmNnEAE!2m1!1s0x0:0x9a680695940d4dc5!3m1!1s2@1:CIHM0ogKEICAgIDs3J3Bcg%7CCgwIz_La8gUQwM-aqgE%7C?hl=en-US
Birgit Hansen
google
https://www.google.com/maps/place/?q=place_id:ChIJcUokFg1fXIYRxU0NlJUGaJo
hi Birgit Hansen, we are sorry to hear you had a less than perfect experience with EyeTX. We would love the opportunity to fix this issue. If you provide us with your contact information or email us at [email protected]. We will have a manager reach out to you shortly.
1583352954
1
We have been with Eyetx for years but will now switch. Just too many customer service issues, not returned phone calls and the front office simply isn't what it used to be. Already 3 weeks since my daughter's lenses were ordered. My son's last visit was in August 2019, but wasn't booked until November? I understand mistakes happen, but it has been too consistent. And... Prices have always been very high. I am glad to pay a little extra to shop local, but not twice as much.
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