Though we strive every day to meet customers expectations as we have for over 50 years, we apologize for not meeting yours. In reviewing our Reps email trail with you, we see that Roberts provided a discounted invoice and delivered additional cards at no cost as a concession. We apologize for any lack of communications that may have taken place and for this unfortunate series of events. We cant turn back the clock, but we can guarantee you improved communications and would appreciate the chance to win back your confidence. Please keep in mind, there was good reason you were a client of Roberts for over 15 years.
1555453140
1
Profound disappointment. After being a client of Roberts for over 15 years they abandoned us after a bad print run, refusing to speak to us on the phone. Resolved the issue with a partial refund, but never did pick up the phone to speak with us to sort out the issue. A shame really.
Thank you so much Christina for the amazing review!
1555449524
5
After working with Roberts Printing for over 10 years with multiple companies and complex projects, they have never disappointed. Everyone from the design team to the press operators to the experienced and knowledgeable sales staff have been professional and responsive. I am happy to recommend Roberts Printing and their 5 Star quality & service!
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