"We're sorry to hear about this issue! We take great pride in our quality, and anything short of excellence isn't the Northeast way. Please email [email protected] so we can fix this promptly."
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Medallion shaker style cabinets in white arrived with the majority of doors needing replacing. Inconsistent texture during production and many doors nicked and damaged. Waiting almost 6 weeks for for new doors to be made...with no delivery date given. 3 Pullout cabinets with adjustable shelves that you cant remove the pins and cannot fit the pins into the holes to adjust shelves! Full order of Upper and lower moldings still haven't arrived. This kitchen renovation is turning into a nightmare
Store in modern and clean. Great display of deck materials. Customer service seems lacking though. We were there for 30 mins looking at decking and not one person asked to assist. The staff seemed happier congregating behind the counter , chatting amongst themselves.
Very friendly and knowledgeable! Easy transaction over the phone, delivered the next day (@ the exact time specified) and was actually less expensive than home depot. Definitely using them again!
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