Ill start by saying I did not receive service or product from them but that would require talking to someone which didnt happen. I walked into the Fargo location wanted to get information and look at design matching but I walked around for about 5-6 min and no one ever came out to see me. I happened to wonder around enough I ended up in I think it was the office at the back with a bunch of cabinet color samples where someone was sitting at a desk and looked up at me. She said o I didnt hear you come in I nicely smiled and said thats ok and kept looking around another 5 min or so and stood kinda at the front desk a few minutes thinking she would eventually come out to help me. Nope never bothered to get up from the desk to help me so I said forget it and left. Dont expect much customer service from the people at the store, clearly my business/money is not wanted/needed.
I ordered door hardware for my entire house and an EVO outdoor grill from Audrey's recommendation. I was a little hesitant at first because I'm very price conscious and was just planning on getting hardware from a box store until she talked me out of it. I'm so happy I made that decision. Nick was very helpful and took all the guesswork out of what I needed to order and the quality and look was far beyond what I hoped for. Well worth the money. The manufacturer accidentally mislabeled one of the boxes and sent me the wrong handle and Nick worked with them to get a replacement handle rushed out. The EVO is also an investment appliance but every time I have people over I like to cook on the grill. It's great for entertaining. You can have several people working around it simultaneously and outdoor cooking turns into a group activity. Everyone is tickled to use the metal spatulas to cook with. They say it makes them feel like the pros at the hibachi grill restaurants. My house has become the go-to for summer BBQ's now! We've made brunch on it including pancakes, bacon, and eggs, stir fry, anything that I would otherwise roast in the oven besides the regular grill type foods. And the best thing is that you don't need skewers to prevent your food from falling through the grates like on a regular grill nor do you have to make little tin foil wraps. Everything just gets thrown on and clean up is a cinch! Thanks, JW Kitchens for the recommendations and expertise. I couldn't be happier. Now I'm just looking forward to having my own JW Kitchen soon as well!
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.