"The WORST customer experience" ever, from GUITAR TECH. I was excited to go to this Local Shop for sometime now. Not because of a referral but because I've been seeing it everyday along my drive to work. Due to the shops inconvenient hours M-F 10am-5pm ONLY, I have not been able to get there until today. Keep in mind I have $1200+ ready to spend on new equipment. I was also looking to get some work done on my Fender p-bass. Tech came out after being asked by front counter, immediately with an attitude, "what do you want?" I explained that I was not completely excited about the big chain stores and I wanted to use a local business. I explained that I would like my instrument looked at, that I had some concerns. He explained that I could leave it, and that would have been fine by me, however I just had a quick question. It was just a quick glance that would say if it were obvious if the neck was twisted. Then he proceeded to tell me to "leave it or go.." I was floored by his continued rudeness. I told him leaving it was fine but I just have a couple questions. He again rudely said "leave it or go..". So I told him I was very disappointed that I was looking for someone I could trust and buy from going forward. I closed my case up, and proceeded to work towards leaving. I accidentally knock some business cards off the counter, then immediately went to bend doqn to pick them up, but before I could he swore at me basic saying "look at the f#@$ing mess you made. That is when I said fine you pick it up then, and started walking towards the door at which point he continued tobswore and say "get the f@#$ out of the store practically chasing me. I had no intention of want or ever wanting anything from that shop again. I don't normally write reviews but this needed to be share to protect others from a rude and poorly run business.... Look elsewhere, I will. If anybody knows of a great shop that I can trust and spend my money at, please let me know. Thanks, Jerry
Your sign said you were open at 10:00 .. I waited until 10:10 and left, not before watching two additional customers leave during that 10 min. interval. Probably won't be stopping in any time soon.
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