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Latitude
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Latitude reviews
Information about Latitude
3,68
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5M3RyU2xnRRAB!2m1!1s0x0:0x98a040c70ac2b493!3m1!1s2@1:CIHM0ogKEICAgICy3trSlgE%7CCgwI48bPjgYQqInl7QE%7C?hl=en-US
Noah Curl
google
https://www.google.com/maps/place/?q=place_id:ChIJhVL1izfXDIgRk7TCCsdAoJg
Thank you for your feedback and the opportunity to address your concerns. We are so sorry to hear that your recent experience while living in our community is not meeting your expectations and the level of comfort that we wish to provide. Wed like the opportunity to address your concerns privately as we understand the impact that the neighboring construction has on the community. Please, do not hesitate to reach out to me directly at [email protected] or 217.355.1535 so that I can address your questions and concerns. Thank you, Jai Sneed & General Manager
1615423906
1
My experience at Latitude was great at first. After about a month in, I started to notice how slow their response time was to any maintenance request I sent them. I had problems with the tack strips sticking out of the carpet. I put in multiple requests over a few months time period to have it fixed. Each time I got no response for weeks until it was marked "complete" when no one had even come to check on it. I went without heat in the winter for a couple weeks and then my last 2 months without ac in the summer. Temperatures averaged around 80 inside. They refused to do anything about the situation.
1645168678
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXeEtLUFpnEAE!2m1!1s0x0:0x98a040c70ac2b493!3m1!1s2@1:CIHM0ogKEICAgICWxKKPZg%7CCgsIppC9kAYQ4NT8Kw%7C?hl=en-US
Sam Sam
google
https://www.google.com/maps/place/?q=place_id:ChIJhVL1izfXDIgRk7TCCsdAoJg
We appreciate your honest review. We set a high standard for ourselves, so were disappointed to hear that your experience with us was not a positive one. We kindly ask that you reach out to us so we can address your concerns directly. We value your feedback and wish to improve your experience with us. Thank you, Latitude Management
1646764494
1
I have been living in Laitude since the building was built which is 2016. Everthing was so good unitl they changed the management. If you applied for 2B or 4B, your AC would be toally fine (in most cases), if yours is 1B especially 1B deluxe, congrats ur AC will go down occasionally either during summer or winter. If you love buying stuff, ur deliveries have chance to get stolen by some ppl who trespassed the building or even tenants. The management is a total disaster, feeling like we are the ones serving them. The manager I encountered with didnt even wanna talk to us, minding his own business. If you wanna get ur reputation back, plz hire some normal ppl, its not hard. Mcdonalds' cashiers can deliver better services than those guys. So, plz dont waste ur time here or if you are considering signing the lease, forget about it. Back on time it was a luxury apartment and I enjoyed the days I spent with my friends there, now they are just trying to induce ppl who dont know too much about the fact behind this apartment.
1636637055
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHcDdMSFhREAE!2m1!1s0x0:0x98a040c70ac2b493!3m1!1s2@1:CIHM0ogKEICAgICGp7LHXQ%7CCgwI_7K0jAYQwMKBlQI%7C?hl=en-US
Jacob Futch
google
https://www.google.com/maps/place/?q=place_id:ChIJhVL1izfXDIgRk7TCCsdAoJg
Thank you so much for your kind words, Jacob. We really appreciate you taking the time out to share your experience with us. Cheers, Latitude
1636748394
5
Jai is the best! Always lovely to talk to and was welcoming and very professional when I discussed living at Latitude!
1636555231
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHdS1xMG9RRRAB!2m1!1s0x0:0x98a040c70ac2b493!3m1!1s2@1:CIHM0ogKEICAgICGu-q0oQE%7CCgsI37OvjAYQ-Kq6KQ%7C?hl=en-US
Aurelia Storm
google
https://www.google.com/maps/place/?q=place_id:ChIJhVL1izfXDIgRk7TCCsdAoJg
Thank you so much for your kind words, Aurelia. We really appreciate you taking the time out to share your experience with us. Cheers, Latitude
1636584444
5
Scott is an absolutely amazing addition at Latitude. Hes amazing and very quick with responses
1633411941
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2LVk3TjBRRRAB!2m1!1s0x0:0x98a040c70ac2b493!3m1!1s2@1:CIHM0ogKEICAgID6-Y7N0QE%7CCgwI5cbvigYQwM6f4AE%7C?hl=en-US
Adam Kim
google
https://www.google.com/maps/place/?q=place_id:ChIJhVL1izfXDIgRk7TCCsdAoJg
Thank you for providing your feedback and letting us know about this issue, Adam. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (217) 355-1535 and we'd be happy to help you out. Sincerely, Latitude
1633563488
1
Disgusting
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