Hi Michael. Thank you for being this to our attention. Please bring in the glasses and we can replace the frame with a new one.
1542385336
2
The eye exam and staff are very helpful. When it came to getting my glasses it was very fast but they werent made propertly. I took them in to get fixed the guy fitted them way better for me and that was cool, but when i pointed out a faulty screw he didnt take the time to replace it instead he tightened it and told me itll br fine, it wasnt and the leg fell off. The screw was broken in half. I orered a pair of eyeglasses fixers off of amazon fir 11 dillars and fixed them myself. Im doubting buying my social pair from this place at this point. A two because i had to fix the problem myself when I took the time to go in.
Thank you for you feedback. We are always striving to provide the best patient care along with highest quality products. By use of extensive research and cutting edge technology we provide a tailored optimized experience for each of our patients. We have several different price points for products so we can ensure we are providing what is important to our patients.
1565636195
3
they were upfront with their price but there are cheaper and stable options out there
I was a new patient and was able to get an appointment quickly to see Dr. Kovach. The Doctor was really kind and helpful and explained why I was getting headaches while using the computer. I was able to pick out new glasses and they have been helping me a lot with computer work. I no longer have headaches at the computer. The staff was really nice and the office was clean. I really liked their frame selection and would definitely go back
Thank you Lisa. Its our pleasure to provide you with the best possible care and service.
1640729136
5
I love this place! I have never been so happy and excited, to do a review, than I am to do this one giving credit to a group that so, obviously well as a team and love what they do. From walking in the door to a friendly greeting, through meeting the doctor (Kovach) and having the most thorough eye exam ever, getting fitted, picking out frames with a team member that is knowledgeable, honest and kind, to walking out the door feeling good about your choices and satisfied that you made a good purchase. You can NOT go wrong making this your vision care choice! Kindness and professionalism is what you will find at the Visual Edge!
Due to COVID and restricting the number of people in the office we require appointments for repairs. Are you a patient at our office?
1632867867
3
Do we have to make appointment for glasses that need to be repaired
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.