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BMW of KC South
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BMW of KC South reviews
Information about BMW of KC South
4,76
100 reviews
The opinions come from external websites
Last update: 12.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPc0xEZ1dBEAE!2m1!1s0x0:0xbc172b20129470c8!3m1!1s2@1:CIHM0ogKEICAgICOsLDgWA%7CCgsI6IHTlAYQkJ_ENA%7C?hl=en-US
Lisa P
google
https://www.google.com/maps/place/?q=place_id:ChIJQ9JUfqrpwIcRyHCUEiArF7w
Hi Lisa P, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact (MCali Young at 843-852-4672) at your convenience. Thank you! Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. BMW of Kansas City South (816) 895-6228
1654096988
3
Everything seemed great the day we bought our car from them. The car we purchased is wonderful and we love it. Our experience since then, not so great. We traded in a truck that was more than the cost of the BMW we purchased. We had issues with locating the title and they essentially held our equity check hostage until it was figured out. We already had the title to the new BMW and they refused to write us our equity check. It took nearly a month to get the check and numerous phone calls. We also canceled the extended warranty that we initially paid for and have yet to hear back about how/when to receive that payment. It has been extremely frustrating.
1653611301
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyeDhXZHl3RRAB!2m1!1s0x0:0xbc172b20129470c8!3m1!1s2@1:CIHM0ogKEICAgID2x8WdywE%7CCgsIpbbAlAYQsJy_cQ%7C?hl=en-US
D/M TROTTER
google
https://www.google.com/maps/place/?q=place_id:ChIJQ9JUfqrpwIcRyHCUEiArF7w
Hi D/m Trotter, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for bringing this to our attention. please contact Cali Young at 843-852-4672.
1653670003
1
Would been better if I knew that you 4 screws for the most common but you don't have any to sell WTFFF bmw thanks
1649956821
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMycks2MnRRRRAB!2m1!1s0x0:0xbc172b20129470c8!3m1!1s2@1:CIHM0ogKEICAgIC2rK62tQE%7CCgwI1a_hkgYQuO21vQM%7C?hl=en-US
Mandy Pfeifer
google
https://www.google.com/maps/place/?q=place_id:ChIJQ9JUfqrpwIcRyHCUEiArF7w
Mandy Pfeifer, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. Thank you so much again for your feedback! We hope you have a great day!
1649962406
5
I ended up at this dealership because they were the only one in my area to have any BMW X3s in stock. I live in Springfield and was driving the 2.5 hours to get to the dealership so I made an appointment for a Saturday. I received several calls in the days leading up to my appointment to update me on which vehicles were still available and to confirm my appointment which was great. At the dealership, I was greeted by name and spoke to several people. Zach Ryder helped me with test driving the vehicle and discussing what options I had. He was informative but not pushy and was extremely personable. I very much enjoyed my sales experience with Zach. I love my new BMW!
1650500649
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyenI3QXBnRRAB!2m1!1s0x0:0xbc172b20129470c8!3m1!1s2@1:CIHM0ogKEICAgIC2zr7ApgE%7CCgwIqciCkwYQwK2siQI%7C?hl=en-US
Stacy Cassida
google
https://www.google.com/maps/place/?q=place_id:ChIJQ9JUfqrpwIcRyHCUEiArF7w
Stacy Cassida, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! Thank you so much again for your feedback! We hope you have a great day!
1650549696
5
I cannot say enough great things about this dealership. Our buying experience from Zach was absolutely amazing. And then two months later we had to take the car back in due to contaminated gas. Norm in the service department was great to work with during the several weeks that we were without our car. They handled everything with the other parties insurance company and made the entire ordeal very stress-free.
1654022661
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPbU9xcEpnEAE!2m1!1s0x0:0xbc172b20129470c8!3m1!1s2@1:CIHM0ogKEICAgICOmOqpJg%7CCgsIhcTZlAYQwOuOIA%7C?hl=en-US
Mike McCoil
google
https://www.google.com/maps/place/?q=place_id:ChIJQ9JUfqrpwIcRyHCUEiArF7w
We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to (cali Young at 843-852-4672). We look forward to hearing from you soon. Please reach out to us at (816) 895-6228 so we may assist you in moving forward towards a resolution.
1654096360
1
Bought a vehicle with extended warrenty from them 5 months ago. Needed some Warrenty work done and they will not honor their Warrenty commitment. After only 5 months. Hiding behind their salesman double speak. Definitely would NOT recommend them. If they treat you like that within the first few months imagine what they will act like after a year or so.
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