This place is unprofessional and discriminates against workers who have disabilities. Chef Bryan is a mean, inconsiderate, hypocrite!! You should treat ALL if your worker's with respect.!
If it wasnt COVID, it might have been all ok, and my parents in law could have had a nice life in the last stage of their life. They moved in there in the middle of March 2020, just before COVID was going to get a national attention, and which is the worst timing. Two weeks after they moved in, my mother in law passed away there with a hospice care. It was due to her natural cause of death. It was hard for us not allowed to visit her when we wanted due to the COVID restrictions. My father in law caught a COVID while he lived there and passed away in the hospital in the middle of January 2021, with his son attending over the glass window. He first had symptoms a little after Christmas. We saw him last before thanksgiving by an appointment, outside the building, over the table, with a mask on. I know they took their measures carefully, and most importantly, residents were not allowed to go out of the facility since COVID started. But it must not have been enough if there were staff members who were positive whether he or she knew about it. I felt like we should have taken him back to our house if the senior home wasnt the safe place. Its too late.. And they keep sending us a bill after the tenant passed and everything in his unit were moved by my husband.
Thank you Renee for the kind comments. It is our privilege to have your mother reside with us. We are delighted that we are meeting your expectations. Sincerely, Townehouse Management
1522433910
5
My mother in law just loves it here. She is so well taken care of here. We can rest assured knowing she is safe.
Sorry to hear about your 1 star rating and comment. We do not recognize you as a customer or anybody that we have worked with or assisted. Please feel free to reach out if you desire to review further. Our goal is to always exceed expectations. Sincerely, Townehouse Management
1545249248
1
Never leave a loved one anywhere that is associated with Evan Granucci.
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