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Digital City Printing
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Digital City Printing reviews
Information about Digital City Printing
4,48
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNcjdXYW5nRRAB!2m1!1s0x0:0x96bed35258660adc!3m1!1s2@1:CIHM0ogKEICAgIDMr7WangE%7CCgwI58PE_gUQgIvMlAM%7C?hl=en-US
Justine Fitos
google
https://www.google.com/maps/place/?q=place_id:ChIJYfLkn61ZwokR3ApmWFLTvpY
I am really sorry hear you had such a bad experience with Elina. This pandemic has created lasting mental effect on all of us, other than that she is not a rude person. Our intention to help you so please accept our apology behalf of her. We will look forward to assisting you again.
1615241632
3
I deal with Elina, one of the rudest person I have ever met. No empathie, no understanding ... very rude and cold person. Impossible to deal with. Helena made a big mistake and did not try to correct it. She did not even apologized ... It's a shame this person works at Digital City Marketing because the printing is great. Mir and the rest of the team is really helpful and efficient. Quality is excellent and printing fast. It's a real pity that "the face" of such a great service is such a rude and impolite person.
1653672717
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyMTZiZWNREAE!2m1!1s0x0:0x96bed35258660adc!3m1!1s2@1:CIHM0ogKEICAgID216becQ%7CCgwIjZbElAYQ2Jv2pgM%7C?hl=en-US
Chris B
google
https://www.google.com/maps/place/?q=place_id:ChIJYfLkn61ZwokR3ApmWFLTvpY
Hi Chris, Thank you for your feedback. We always welcome your comments. This helps us to provide better client service. Upon your comments we investigated your complain, You complained that No 1. Why it takes so long to do simple pricing and No. 2. why our price was higher. I like to take some time to answer your complain: to answer your first complain, you requested your price for 50,000 print and mail, you have to understand this is not a simple pricing, usually it takes 1-2 business days. You sent us the quote on request 6:49pm on Thursday and gave us the bad review 1:42 on Friday. You didnt give us enough time to quote for your job. And to answer your 2nd complain, you said we are 30% higher - This is not true because we didn't even send you any formal quote. We told you our initial price came 30% higher thats why we are working on it to make sure can match your price. But you didn't even give us time to do that. Anyway we always value your feedback. Wish you good luck.
1653677727
1
Horrible experience! Inflated pricing! We were referred to Digital City Printing and had an associate reach out to someone named Mir Rahman for a quote. Their website clearly states "same day" printing. However, it takes DAYS to even get a simple price estimate. And then we are told their prices are more than 30% HIGHER than our current pricing. The customer service is terrible and they cannot be trusted to competently do your job. We have all decided to spread the word on this print company to save others from having the same horrific experience. Beware!
1583387305
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzbnRlVzF3RRAB!2m1!1s0x0:0x96bed35258660adc!3m1!1s2@1:CIHM0ogKEICAgIDsnteW1wE%7CCgsIqaWC8wUQ0JHORw%7C?hl=en-US
Paul Coughlan
google
https://www.google.com/maps/place/?q=place_id:ChIJYfLkn61ZwokR3ApmWFLTvpY
We came across the review you wrote for us just now. It was wonderful to hear that you had a good time. Reviews like this are the reason for which we work hard.
1648358880
5
Friendly, personal and affordable. That came in addition to a great job done on printing my photo.
1575328175
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNNZzlfWmV3EAE!2m1!1s0x0:0x96bed35258660adc!3m1!1s2@1:CIHM0ogKEICAgICMg9_Zew%7CCgwIr7OW7wUQsOPR6wI%7C?hl=en-US
Nabil C
google
https://www.google.com/maps/place/?q=place_id:ChIJYfLkn61ZwokR3ApmWFLTvpY
5
Needed something very last minute for the same day, fortunately I found this place on short notice. Elina specifically was phenomenal and extremely helpful to help me get exactly what I was looking for, she presented different stock/paper options and was able to organize it be done and delivered to my office the same day! Extremely happy with the product and the service, highly recommend this place!
1600715628
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDaXZMT1JBEAE!2m1!1s0x0:0x96bed35258660adc!3m1!1s2@1:CIHM0ogKEICAgIDCivLORA%7CCgwI7Paj-wUQwL7KiwI%7C?hl=en-US
Joshua Shannon
google
https://www.google.com/maps/place/?q=place_id:ChIJYfLkn61ZwokR3ApmWFLTvpY
Thank you for your feedback. We really appreciate. Its unfortunate that you had bad experience with us. Unfortunately we don't give price over the phone, due to the nature of our custom product we only give price on email.
1600720954
1
I do not recommend the company. They are so rude when you call and even ask for simple price details. No potential customer should be afraid of asking questions on the phone when they cake. Horrible business. STAY AWAY FROM THIS COMPANY!
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