Hi, Thank you for reaching out to us. We are so very sorry about the inconvenience. We had already refunded the other suit before this review came in. We thank you for your understanding.
1532546397
1
My husband is a 48 long,and I ordered him 2 suits,from this company. When my items had not arrived after a week, I called and was told they did not have one of them, but had the other,so I could either get a refund for the other suit and they could send me the suit they had or I could wait on the other and they could look in their warehouse. I decided to take the one suit, and wait on the other. When they sent the suit they had, it was a 58 long Yikes! Then to add insult to injury, they never sent the other suit, and my husband look like a shrunken kid in the other.
Ordered a Tuxedo online, everything was great except the pants did not fit. Called back to see what I needed to do and they are sending me new pants. The guy I talked with was very nice and made this a great experience.
The folks who own it are awesome! Controlled chaos is how I would describe this store. Tons of suits and tuxes all over the place and somehow they know where everything is. I bought two and will return! Thanks Vivian!
Hi Laurie, we are sorry that you only had a 3 star experience. We work hard every day to ensure that everyone has a 5 star experience. We will work hard in the future to ensure that you leave the store loving your customer experience.
1599260368
3
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