We have purchased from this business before, but this year the service was terrible! The girl at the counter was pretty rude to me when I went in there! My husband and son have a standing order every year that they completely forgot about after they spent nearly an hour going over colors, fonts and exactly what they wanted! Not to mention the shirts and sweatshirts they ordered not only took a month to complete but at pick up they were then told that they never ordered the other stuff! Unbelievably rude and when you spend the kind of money they want to put words on a shirt a little professionalism would be nice !
Cen Jal, We certainly want to apologize to you for the miscommunication as we would never intentionally hang up on our customers. Feel free to give us a call anytime if you need help.
1540572723
1
can I do no stars? Called, "Alyssa" answered I said "hi I'd like to get a quote from you guys" and she immediately hung up, just a little rude
Thank you Emily for giving us an opportunity to serve you! We're glad to hear how well it all worked out ....
1556203175
5
I had struggled for weeks to get some special t-shirts ordered. I was referred to Graphics Factory and could not believe the quick response, professional design, and how promptly the order was completed and ready for pickup within just a few days! I highly recommend the Graphics Factory and will definitely return to them for any future needs!
Had my husbands high school letterman jacket made as a gift, to include custom/personalized patches. We live out of state so I wasn't able to come into the shop in person to go over everything, but The Graphics Factory did a great job of communicating with me and sending me the information I needed for the jacket and making adjustments when I had more additions. The jacket is perfect and my husband and family love it.
Great customer service a great products. Have done business with them for years!
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.