My company contracted service with this company for many years prior to my employment. Due to apparent complacency, we reached out to them multiple times to discuss our concerns with services that were not being performed, and requested an addendum to remove a storage room from our month to month contract, as they were charging an extra fee every month for this one room, yet it hadn't seen a broom in years. No response from Mario or Linda, so we were left no choice but to shop new services. Their crews would mess with personal items on people's desks; our desks were not to be cleaned, and they certainly neglected the floors around our desks. They would also leave wrappers of food items from our break room in the janitor closet. Obviously, the food provided in office are for employees of the company, not the cleaning crew. Basically, all they did was empty trash and clean bathrooms despite the lengthy list of services in our contract. Poor quality, non-existent customer service, and crews who will help themselves to whatever they want. This is no way to grow or retain business relations.
A unprofessional sales rep called my place of business and was absolutely rude. Sounded like he truly hated life. I told him we don't use a cleaning service for our building and he told me I was clueless before hanging up on me. Definitely would never use a company with this kind of conduct. Poor attitude = poor service. Beware.
Braxton Is the best Custodial Services I've ever used. The prices are great, customer services are great and the people are very friendly. Braxton has never done me bad.
This company is simply the finest in its industry. I have had nothing but great experiences working with the Braxton team. I highly recommend Braxton Building Maintenance.
Terrible cleaning company, does not do a good job cleaning. We addressed many issues multiple times and they are still not corrected. We tried sending pictures and the issues are brought up weekly but they still not corrected after months. Be ready to be berated by the supervisor and told that its not part of the cleaning. We end up cleaning our showroom ourselves because the cleaners don't clean. The supervisor visits and doesn't see the issues, because we cleaned so he told us his cleaners did their jobs. Don't take my word for it look at the pictures. If you want you place to look the picture hire these guys.
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