Outstanding. Dishwasher gave up on Friday. Friday evening we settled on a new model (Miele, in short supply nationwide). Found the Appliance Superstore, who had stock, but no delivery slots were showing before the Tuesday. So on Saturday morning, we rang them to see if they could deliver - it being a bank holiday, we were informed that sadly, they had no vans on the road that day. But 5mins later, they called back and said they could deliver immediately. So within an hour of our first phone call, on a bank holiday weekend with no delivery drivers available, the owner & his son had turned up in a van (with only our delivery on it), dropped off our new machine & taken the old one away for recycling. It's always a delight to meet this sort of motivated business, we need more like them - full marks to the owners, managers and staff alike. Reward effort & great service when you find it, if you want more of it - I highly recommend you give these guys your business. 10/10.
Fantastic service, bought a large appliance package from these guys, every time i called i spoke to someone who knew what they were talking about any time of the day! Emails were also answered promptly even during out of hours, good old fashioned customer service! Everything was delivered on time, as requested, unpacked, placed and checked, cant fault any part the service in any way. Service is important to me due to unusual work constraints and i was not disappointed! Well done guys!
My girlfriend and I looked at almost every high street shop for our new kitchen and were blown away by Pauls ideas and the quality of their kitchens. From the first time we visited the showroom it was a smooth process throughout, things happened on the dates agreed and we couldnt be happier with our kitchen. Would recommend to anyone looking for a bespoke but quality kitchen at a reasonable price.
I can personally recommend this company. I ordered my washing machine at the weekend received email confirmation of the order then a confirmation that my order was being processed. Monday morning I received a telephone call to discuss delivery day and time, which was Wednesday morning between 06:30 and 07:30, which was the ideal day and time for me. Wednesday morning I got up at 05:30 as normal then at 06:10 the courier arrived with my Miele washing machine. Driver was brilliant and courteous. The people at this company go above and beyond to meet your needs and satisfaction. From ordering my appliance, at an amazing price may I say, to communication of my order and requirements to delivery, totally faultless and expertly managed. I have highly recommended appliance superstore to my friends and family and to anyone who is reading my review. Thank you all at appliance superstore for the best, product, price, service and customer satisfaction. Best Regards Mr Roberts
Very helpful staff spent time demonstrating the benefits of each oven I looked at.
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