Hello Katelynn, Were sorry to hear you were not satisfied with your recent experience at Xtreme Signs. We value our customers opinions and would like to make things right. Being known for our great customer service, it came as a surprise. We understand your frustration, please let us know how can we provide a solution to make you happy. please consider that due to the COVID situation we are currently understaffed and we are little behind on our orders, 2 of our main employees still did not return to work due to the virus concerns which we totally understand. We appreciate our employees and we will wait until the feel it is safe for them to return to work. In the meantime im bringing my own family members to help me fill the gap and im doing the best i possibly can to keep up with the orders and make our customers happy. It is extremely important to us that our customers are satisfied, let us make it up to you, please call my cell phone 313-683-5355
The one star was pushing it. My experience was not a good one to say the least, I walked in the guy behind the plexiglass looked up as if he was going to speak, looked at me and looked back down at his desk then waited for me to approach and greet him, he clearly was not enthusiastic to get my business. I asked if he did direct to garment printing. He said and I quote I do regular shirts. I stood there puzzled for a second and asked regular shirt ? He said yes regular shirt, No direct to garment, looked back down at his desk, no bye, no thanks for checking us out just nothing. Not customer friendly or at-least my experience wasnt .
Have been going to Xtreme signs & shirts for the last 4 years now, from needing custom shirts printed or decal sign printing and wrapping. They are my go to, competitive pricing and job well done.
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