Sorry about your experience with Team Phun. We are addressing this issue internally.
1636742042
1
Very disappointed in the lack of customer service I just received. We placed an order with the company for patches. They had a minimum order of 100 patches so we made that order and had some of the patches used for hats. When they shipped us the hats they did not send the remaining patches. When I asked where the patches were I was told they held onto them in case we wanted to place another hat order in the future. 2020 happens, obviously we do not have the funds to place another hat order. I reach out today asking if we can pay to have our patches mailed to us. I am told they have been thrown out, they only hold merchandise for one year. This is the first I am ever told this. An attempt to contact me was never made before throwing out goods that had been paid for in full! Then she has the nerve to ask if I would like to place a new order! HA! With the same company that threw away my merchandise? yeah, no thanks.
Thanks Rick, always great working with you and we look forward to many years of continued service to 007, the secret agent.
1515607859
5
This team is the best I've ever employed. Very creative, high quality materials, and on time. Everything was completed as promised. They exceeded my expectations.
Nick, we appreciate the kind words, and Ashley will certainly be given a big kudos! Happy New Year and we look forward to assisting in any way we can on future projects, pins or otherwise!
1610126259
5
Came to Team Phun to have a pin designed. Ashley was amazing, she helped come up with the whole concept super fast and gave me multiple variations to choose from. Strongly recommend to anyone who is looking to have pins or merch or anything else made!
Thanks Robert. We love working with you and love the concepts we get to build for you and your team. Cheers to more great designs.
1517360994
5
Great guys who do great work.
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