Sandra, we're very sorry your experience wasn't our best. Please know that we take your feedback seriously and we will be checking in with the Katy Old Chicago. If you'd like us to follow up with you, please reach out here: http://oldchicago.com/contact-us. Sorry again for the inconvenience.
1649016882
1
Unfortunately, I wouldnt recommend this place! Food took forever, came out cold and it wasnt good. The service wasnt good. Very disappointed
Tisheka, we're very sorry to hear that we let you down in preparing your pizza, wings & calzone. If you are willing to chat with a manager, please connect with us here: http://oldchicago.com/contact-us. Your honest feedback is always welcome.
1648575197
2
Food was terrible, we ordered a whole pizza (it was more crusty than pizza), wings (no taste at all, ordered the Caribbean jerk) and a calzone (super greasy). The waiter was excellent, exceptional customer service!
Clint, were thrilled to hear that you enjoyed the food and that our Katy team took such great care of you! Well relay the kudos and hope to see you soon. Cheers!
1647377347
5
Attentive staff, clean tables, great food. A huge selection of beer, too!
Matthew, while we try to make every guest's visit perfect, sadly we fall short. We will take your feedback on our service and prevent similar problems in the future. We hope that you'll give us a second chance and see how we do.
1644338748
3
Food was good, not as good as the original. Service was horrible, even on a slow day. They forgot my wife's pizza which did not come until everyone else was done. Gave me the wrong beer. Cannot explain the beers they have on tap.. This location will not endure, the lack of service and understanding of what's on tap will kill this restaurant. Train your servers better, have better coordination with the kitchen, and your beer server should be cicerone certified and know exactly what on tap instead of just giving me a sample when I as what it is.
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