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Grizzly Industrial
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Grizzly Industrial reviews
Information about Grizzly Industrial
4,09
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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See example1621060801
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLbGJmR2ZREAE!2m1!1s0x0:0xab9d52566a522bfd!3m1!1s2@1:CIHM0ogKEICAgIDKlbfGfQ%7CCgsIwdn9hAYQiLOPTQ%7C?hl=en-US
Matt Yogerst
google
https://www.google.com/maps/place/?q=place_id:ChIJqfm2g3Rkz4cR_StSalZSnas
Matt, we're glad you had an overall good experience and hope you are enjoying your new machine. We regret our loading policy did not meet with your expectations and will forward your comments to our Operations Director for review. Thank you for your purchase and for choosing Grizzly!
1621261366
3
Great selection and service while shopping. Their loading policies make no sense. They don't follow helpful tips on how you want items loaded/placed. They load palleted machine and then CUT the banding off the pallet/machine so it sits loose on it. Yes of course I brought straps, but cutting the banding only makes it less secure. But they don't want any liability on how the machine is secured at all... maybe they should also think of using better pallets so the boards don't break mid transport then either. Overall good experience. Poor policies and they don't mind if they damage a bulky machine if they don't have simple loading option.
1609237727
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTd2VXWjlnRRAB!2m1!1s0x0:0xab9d52566a522bfd!3m1!1s2@1:CIHM0ogKEICAgIDSweWZ9gE%7CCgwI34ms_wUQgI3QygM%7C?hl=en-US
Kyle H
google
https://www.google.com/maps/place/?q=place_id:ChIJqfm2g3Rkz4cR_StSalZSnas
Hi Kyle, I regret to hear that you are not satisfied with our security measures. Our team works to to thwart any possible fraudulent charges. I do appreciate the feedback and will pass that on to our team. Thank you Kyle and we hope that you enjoy your new tools.
1609203210
1
My father kindly bought me a tool from them. They delayed my order and forced me call them two days later to reconfirm all of his credit card data on the phone and provide a "reason" the billing and shipping address was different. They said it was for "security", but my order amount would barely qualify for a signature at a gas station. If I wanted to waste my life on hold and talking to some impatient lady on the phone, I wouldn't shop online! The largest online retailers dont do this because its very inconvenient and defeats the entire purpose of online shopping. If your policy requires the same address to process an order- why allow two address at all? Why not make the customer aware of this policy ahead of time? Perhaps I underestimate the amount of money spent online in an average purchase- but your policy could easily have a cutoff, say $2k, where then it requires phone verification.
1627051123
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhdVBLb3JBRRAB!2m1!1s0x0:0xab9d52566a522bfd!3m1!1s2@1:CIHM0ogKEICAgICauPKorAE%7CCgwI86jrhwYQqLK91wI%7C?hl=en-US
Harold Coots
google
https://www.google.com/maps/place/?q=place_id:ChIJqfm2g3Rkz4cR_StSalZSnas
Thank you very much for the 5-star review Harold. We're excited to have you as a customer and to assist with your tool purchases!
1627313842
5
The place is like a wonderland of tools. I am lucky to only be a couple of hours away. There are only three of these in the US. Friendly and helpful staff.
1631186312
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2cGItUHp3RRAB!2m1!1s0x0:0xab9d52566a522bfd!3m1!1s2@1:CIHM0ogKEICAgIC6pb-PzwE%7CCgwIiNvniQYQyPHvpwI%7C?hl=en-US
Daniel Penn
google
https://www.google.com/maps/place/?q=place_id:ChIJqfm2g3Rkz4cR_StSalZSnas
Thank you for the 5-Star review Daniel and for being a valued customer for 10 years! We're glad we've been able to assist you with your tool purchases and hope to see you again soon.
1631301795
5
I have been shopping here for over 10 years, and have had great experiences. Their tools are not top of the line, but are fairly priced for most shops in my opinion, and the customer service has always been good.
1611461430
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5NHJ6dTlnRRAB!2m1!1s0x0:0xab9d52566a522bfd!3m1!1s2@1:CIHM0ogKEICAgICy4rzu9gE%7CCgsItuazgAYQgJK7FA%7C?hl=en-US
s t
google
https://www.google.com/maps/place/?q=place_id:ChIJqfm2g3Rkz4cR_StSalZSnas
Hi Steven, I regret to hear you are dissatisfied with your experience. Please reach out to our team for assistance at any time at [email protected]
1611619483
1
shop..... by the time they add on the shipping could have bought a much better tool line,,,. check out jet tools, on sale, free shipping.... and this does not even address the attitude you will deal with, or the cheap steel they use in there tools, and bolts that need to be replaced.
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