Austin Creative reviews

1641926946

Indoor Furniture

google

5

In 2018, Indoor Furniture had what can be considered zero presence on the web. We reached out to Austin Creative to take on what was sure to be a long and arduous task and our business hasnt been the same since its 1000x better! One of the first things they were sure to let us know was that our SEO had little to no traction and they got started immediately. Within DAYS we began receiving phone calls from customers who were now able to find us on the web using simple google searches. Never before had we received a phone call from a customer stating that they found us on the web. NOT ONCE and this was in the year 2018 so it was very clear that we had a lot of catching up to do. Austin Creative redesigned our website from the bottom up. Within days we were now working with a website that was MUCH more user friendly, had very clear information and was more beautiful than some of our staunchest competition. They made a number of improvements to the loading time/speed of the website so that Google would recognize and rank our site better for higher consumer visibility. Our company was also non-existent on social media. Austin Creative spearheaded the effort to establish channels across every pertinent social media platform. We now have a recognizable presence on Facebook, Instagram, Twitter and Pinterest! Going back to the beginning, Austin Creative mentioned that because we didnt display prices on our website, it was driving a ton of traffic AWAY from the site. They also immediately wondered why we were not selling our products through the website, another thing that was driving potential buyers away. We didnt come around to the idea of adding pricing to the website until mid 2019 and when Coronavirus hit, Austin Creative converted the site to e-Commerce and to no ones surprise, our business changed for the better once again. Half of our business is now being driven through inquiries via the website or direct web sales. Business has honestly never been better. The biggest thing to note is that Austin Creative didnt just come in and say do this, do that, they implemented the changes and over 3 years have monitored everything DAILY and consistently recommends changes. A few more things: In January 2021, we relocated our store front and decided it was time for a change to our logo. We wanted something that was up-to-date, modern but not unfamiliar from what our customers had come to recognize and know us from over the years. Within days, Austin Creative whipped up a brand, spanking new logo JUST in time for our grand opening. They worked with a local company who was tasked with designing an illuminated sign to be built into an existing stone structure They went above and beyond. We are looking forward to a lasting relationship with Austin Creative!