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PaymentCloud
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PaymentCloud reviews
Information about PaymentCloud
4,43
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHLXYzNHZRRRAB!2m1!1s0x0:0x8104b3ff5a671ace!3m1!1s2@1:CIHM0ogKEICAgICG-v34vQE%7CCgwIgufQjwYQ-KO0jQE%7C?hl=en-US
Riley from GlassPass
google
https://www.google.com/maps/place/?q=place_id:ChIJVVWF5eqXwoARzhpnWv-zBIE
Thank you for your review Riley! We're so glad to hear that PaymentCloud has been a reliable partner in the success of your business. We strive to be an industry leader in payments, and it's always great to know we're on the right track. Your feedback is appreciated and will help us fine tune our services even more. - The PaymentCloud Team
1635355953
1
The worst processor weve ever used
1636755036
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHajhHM3NRRRAB!2m1!1s0x0:0x8104b3ff5a671ace!3m1!1s2@1:CIHM0ogKEICAgICGj8G3sQE%7CCgwI3My7jAYQ4O7cjgM%7C?hl=en-US
Jin Sakai
google
https://www.google.com/maps/place/?q=place_id:ChIJVVWF5eqXwoARzhpnWv-zBIE
Sorry for your experience, Jin, but we were unable to find you in the PaymentCloud system. Is there another name you filed under? Wed love to get this reconciled and consult with the representative you worked with, but it doesnt look like you went through us. Thank you for reaching out and we hope to get this resolved as soon as possible. Sincerely, The PaymentCloud Team
1636756898
1
The worst company you can ever imagine. They are brokers, i.e. not direct merchant services, which is why their rates are much higher if compared to when you apply directly with merchant services. When I applied with them, my credit score was checked without my permission and the card was charged although the rep said it won't be charged. Then, when I cancelled all the accounts with them and received the confirmation from the rep, I decided to check directly with merchant services for said applications through PaymentCloud and guess what - accounts were not closed. The rep was constantly providing me incorrect information and was not helpful. Besides, he ignored many of my e-mails and calls. The best advise would be to STAY AWAY FROM THIS COMPANY!!!
1637797498
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHbXFQZm9BRRAB!2m1!1s0x0:0x8104b3ff5a671ace!3m1!1s2@1:CIHM0ogKEICAgIDGmqPfoAE%7CCgwI-pz7jAYQ2P20vwM%7C?hl=en-US
Elena Jackson
google
https://www.google.com/maps/place/?q=place_id:ChIJVVWF5eqXwoARzhpnWv-zBIE
Thanks for the great review Elena, we're so happy to hear that Linda was able to help you. We'll pass on your feedback and thanks in particular for mentioning her by name. We want our customers to know just how much we value their business and appreciate when they take the time to recognize one of our team members who has gone above and beyond! - The PaymentCloud Team
1637800852
5
I worked with Linda Nunez and she Delivered!!! I'm so happy with the Service she provided! I highly recommend Linda Nunez.
1650587978
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMydnJyRzNnRRAB!2m1!1s0x0:0x8104b3ff5a671ace!3m1!1s2@1:CIHM0ogKEICAgIC2vrrG3gE%7CCgwIyvKHkwYQsJ621QE%7C?hl=en-US
Sujata Torres
google
https://www.google.com/maps/place/?q=place_id:ChIJVVWF5eqXwoARzhpnWv-zBIE
Hi Sujata. Thank you for the fantastic review of PaymentCloud! We appreciate you taking the time to leave your feedback. We all work hard to see our merchants succeed so we're happy to hear you enjoyed working with us. Jonathan, and all our account managers, do everything they can to make merchants feel well equipped to move forward. We will surely pass on your praise! If there's anything else we can help you with, please feel free to reach out. Happy processing! Sincerely, The PaymentCloud Team
1650660151
5
Trying to decide which merchant processing company to go with, Jonathan Sacramone made it easy for me to go with Payment Cloud! He walked me thru the application process, explaining how the process works and answered all of my questions for my new start up business. The documents were easy and fast to get started right away. I recommend anyone who is looking for an good reputable company for their merchant processing because if you are lucky enough to get Jonathan Sacramone, then you will know you will be in good hands!
1618979099
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLaC1QY1RBEAE!2m1!1s0x0:0x8104b3ff5a671ace!3m1!1s2@1:CIHM0ogKEICAgICKh-PcTA%7CCgwIm9L-gwYQuJXzwwI%7C?hl=en-US
Gianna Bowe
google
https://www.google.com/maps/place/?q=place_id:ChIJVVWF5eqXwoARzhpnWv-zBIE
Hi Gianna, we're truly sorry for the experience you had with one of our reps. We take these complaints very seriously as we try to provide the best customer service to every merchant. If you are willing to provide details about your experience please email support. Thank you for the feedback.
1619029251
1
The staff is very passive aggressive with a nonchalant attitude. Upon talking, I already knew it was going to be a waste of time and it was. They truly didnt care about anything I had to say or the value of my time.
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