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Trinityautosale
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Trinityautosale reviews
Information about Trinityautosale
4,17
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXdDc3XzVnRRAB!2m1!1s0x0:0x97c96517dedd538e!3m1!1s2@1:CIHM0ogKEICAgIDWt77_5gE%7CCgwIssq4kgYQwJrg3gE%7C?hl=en-US
Guillermo Nava
google
https://www.google.com/maps/place/?q=place_id:ChIJ369WNSuFToYRjlPd3hdlyZc
I am very sorry for what happened to you.. you drove the vehicle before buying it, they are used cars and they have details, you could take it to your mechanic to check it before buying because all the cars that are sold for cash are sold "AS IS" they are and without warranties. .. the seller was very clear before buying it ....
1649293796
1
Bad auto place, my husband and I just bout our truck cash about a week and the transmission is failing, it stopped in the middle of the road. They just want money and if lying is needed then they will do it, and will hide what really is going on with the vehicle. The man who sold us the truck. short man with black hair, Hispanic, said everything was fine. But nope. Dont go with him. He lies just to her his part of the money. They dont really care about the customers and how hard it takes us to earn the money enough to purchase a vehicle.
1568243078
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwc0x6N0JBEAE!2m1!1s0x0:0x97c96517dedd538e!3m1!1s2@1:CIHM0ogKEICAgIC0sLz7BA%7CCgwIhvvl6wUQ4MGE2gM%7C?hl=en-US
Jasmine Burgess
google
https://www.google.com/maps/place/?q=place_id:ChIJ369WNSuFToYRjlPd3hdlyZc
Dear Jasmine We apologize for you having a bad experience but the good news is, We always care of all our customers from beginning to end, so feel free to fill out our Vehicle Service Form, from our website (https://www.trinityautosale.com/service ) and please specify the best date and time for you to bring your vehicle for the second time around for your repairs as promised to you since the very beginning As discussed. The sales person who was attending you, was recently hired and being new sales person, we all make some mistakes. And as for the English forms there are here available for you anytime. Also, Just letting you know that your car will need to stay in the body shop for at least 2 days to ensure our best quality work will be done. We appreciate your business and will be more than happy to give you a best customer service and put a smile on your face.
1568313150
1
Most horrible experience ever! From the sales associate to the body repair guys all the way to management! Tony I would have to say the worst sales car representative. Tony was unsure of the pricing and deposit for the car. I spoke with tony and told him what day I would be coming he even followed up and asked me to inform him I was in the way. I did so. When I got there the vehicle was not even at the location it was at a body getting repaired! He had to go pick it up and test drove the car. Let Tony know the tires were low. He told me to come back on Saturday to get the dent fixed which what was supposedly being done the day I bought the vehicle. I was all set to sign my paper work. However it was all In Spanish . I asked several times for English copies for them not to have any. Had to have translator assistance. Now its time to leave and Tony has lost the my key!!!! I waited a total of 6 hours for a buy her pay here place to leave off the lot. He never found the key and I was given the only spare. Then next day Sunday! My check engine light as well with the tire pressure light came on! I also got pulled over for a headlight that was out! I called Monday they said oh we will fix this for you take it to auto zone and get the codes checked out. I did as told called back for Ana to tell me this will it be covered under my warranty! She then proceeds to tell me come they will call me for a time I can come in to fix the rest of the minor issues I was having. Here it is almost 3 weeks later and still no call! I called Ana and she said let me check into this and hung up in my face! I called her back 3 times no answer. I finally got a call back! She never even apologized for hanging up instead insisted I was placed on hold. I am using a cell phone so if I was placed on hold it would have never disconnected the call. This is the worst experience ever! I would not recommend this place to anyone EVER! This is a scam company.
1597437766
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDN09qN1hBEAE!2m1!1s0x0:0x97c96517dedd538e!3m1!1s2@1:CIHM0ogKEICAgICC7Oj7XA%7CCgsIxu7b-QUQ4KSQfg%7C?hl=en-US
Lore Gonzalez
google
https://www.google.com/maps/place/?q=place_id:ChIJ369WNSuFToYRjlPd3hdlyZc
Thank you for your comment, at Trinity Auto Sales, we strive to provide excellent service and make our customers satisfied, thank you for choosing us.
1597991703
5
Nos explicaron paso a paso los pagos todo com mucho respeto y excelente servicio
1567118630
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVcGRLSnFBRRAB!2m1!1s0x0:0x97c96517dedd538e!3m1!1s2@1:CIHM0ogKEICAgIDUpdKJqAE%7CCgwIpqqh6wUQyOKW8AI%7C?hl=en-US
Hilda Bonilla
google
https://www.google.com/maps/place/?q=place_id:ChIJ369WNSuFToYRjlPd3hdlyZc
Thank you Hilda for your comments and stars.
1573143513
5
They help you fine the car you looking for and the price are beneficial I do recommend this place if you looking for a car
1565723612
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURndjllZ0d3EAE!2m1!1s0x0:0x97c96517dedd538e!3m1!1s2@1:CIHM0ogKEICAgIDgv9egGw%7CCgwI3JfM6gUQ8LLOpQI%7C?hl=en-US
Matt Haas
google
https://www.google.com/maps/place/?q=place_id:ChIJ369WNSuFToYRjlPd3hdlyZc
We're sorry to hear that and we are trying other ways to revamp our customer service department, also feel free to claim your $1,000 dollar bonus for been a good customer of us on your next purchase @Matt Hass
1562685229
1
*** 8/13/19 UPDATE *** I like to hear that you are working to improve your customer service department, and would entertain another purchase with you. That being said, I've not heard back from you directly....only via this review. You have my contact information if you would like to present me with some options, and to pursue another sale. ----- Very poor communication, and lack of willingness to work with me on getting a newer vehicle. Paid on time for over two years, and they could care less!! I'll take my business elsewhere to the MANY other lots closer to my location.
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