If I could give zero stars I would. Bought two screen doors about 2 yrs ago. They recommended a guy named Chris, who did a horrible job installing the doors. Also, took off my doorbell and never returned to put it back on. The front one broke within 2 weeks and the back one has now broken 2 years later I didnt expect to spend $2k to not be able to open my doors. Called Riverhead and was told the only thing I can do is buy new doors again! Like Id ever purchase something there again in my life!!! Save yourself money and just go to HOME DEPOT or LOWES.
Hello Denise, I am sorry to see you had such a bad experience.
1559770542
1
I have to agree with Fooman 45. Dealing with Riverhead has been a nightmare. From giving us the wrong materials, to not working with us on defective products and getting the run around for warranties. They definitely stick with contractors over consumers. And yes we have contacted multiple people at Riverhead to no avail.
Thank you for the 5-star review of your experience at our North Kingstown store. We appreciate your business!
1644957686
5
Jody, Riverheads screen door expert, did an amazing job realigning our old door. It now shuts securely - finally keeping the drafts out. No one before him could fix it. Great job. Nice guy. Thank you, Riverhead.
Adam, I'm disappointed to see that we let you down. What can we do to help you?
1566914020
1
Could not be more disappointed! Seems like the minute UBS sold things went down hill. Orders come in wrong, new managment could care less, absolutely no follow through. If you don't case them for every answer, you won't get one. It's time to go somewhere else.
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