All retail purchases can be returned or exchanged, come back into the store as I am not sure what product you are talking about.
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Website wont let you submit a review but will let you write one out but theres no submit/done button to warn people sizing is massive on the item image attached. I am a size 12 and the medium is massive on me. If your a size 10-14 go with the small. These dont have the nice shape on the thighs and bum they are very loose/baggy all over. A bit disappointed as they looked like a nice womans shape in the photo.
The embroidery on the back of my company's shirts was terrible. The stitching began to unravel while unfolding them from the bag. The stitching on the hats was stitched over the inside fold. Logos were crooked and off center. The seven shirts I had embroidered are now ruined. Ownership failed to acknowledge the poor quality of work and eventually offered to refund a portion of the original cost. I am very disappointed with Threads and Inks and will not be returning. For future customers, make sure you have them do one mock up of whatever you are having done. Know exactly what you're getting before having them do a bulk order.
I have been getting my business and lakeville north apparel here for over five years now. Not only do they do an amazing job, every time I walk in the store the ladies always have a smile! Great customer service and always honest about how long my orders will take. Highly recommend threads and inks for any custom apparel work!
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