Bought my Audi SQ8 back in February as of today June 7th i Still have not received my Registration nor my new plates. I keep calling and they keep saying they will get back to me over and over and that its not them and its the DMV but they aren't giving me any information as where my tags and registration are coming in? Couldn't even manage to even return my call which Im still waiting since last week!!!! So FRUSTRATING!
We apologize for any mis-understanding, we pride ourselves on customer service. Please feel free to contact us directly to resolve any issue that you had so that we can move forward in a positive way so that this will never happen again. Our phone number is 949-444-5552, please feel free to contact at any time directly.James
1645328033
1
The staff was rude and unprofessional. The guy on the phone gave me an attitude and hung up on me.
Thank you for the positive review, we pride ourselves on the highest of customer services and care for our guest. Thank you for taking time out or your day to post your kind review.
1645328832
5
Purchased a 2020 M2 Competition and I could not have had better service. Patricia was a joy to work with and the GM really knows how to understand the clients needs in order to get them into their dream car. Highly recommend you check out the inventory and go for a test drive so you can experience for yourself.
Thank you for taking time to leave a positive review. We pride ourselves on customer service and look forward to earning your business in the future.
1645328101
5
My experience at MCA Luxury Autos was by far the best car buying experience ever. Their inventory is stock full of...luxury autos and prices you wouldn't believe. The salesman, Pete, was very helpful and easy to work with. Negotiations and financing were a breeze. I will make MCA Luxury Autos my first stop when buying my next vehicle.
Hi Moe, We apologize for any bad information that you might have been given for this review. We pride our selves in customer service and want every buying and/or visit to be truly exceptional. In opening out NEW store we were consigning some vehicles that the consigners were asking more than the market were willing to see value in. In the future of the growth of our company, we will continue to pride our selves in the community and work hard to be the most outstanding in price, customer services and respect that our customers deserve. If we can be of any service to you in the future. please don't hesitate to reach out to our management team at 949-444-5552
1645326094
2
Great inventory, but the cars are heavily marked up. They were asking me $109,000 for a $75,000 car brand new. And this vehicle was used with over 5,000 miles. I ended up finding the same car elsewhere for only $88k which is a minimal mark up. I usually wouldnt leave review such as this, but the employee who just called me to check up and see if I still wanted the car HUNG UP on me when I politely explained to him that I was not interested at this time.
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