Noah- I apologize for you experience and we would like to make it right. Please call Rob at 515-771-4441 and set up a time to come in for a service free of charge.
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Called ahead to ask if I needed an appointment or if I could walk in. Was told walk in was fine. Sat around for a half hour before I'm told its appointment only today. Dont waste your time here.
My brother highly talked up the service here. Showed up 2 days in a row, sadly scheduled with Roman. (9/5&9/6)Arrived on time, to coworkers having to give him a call. Both days leaving with no haircut. Just overall disappointed. If it wasn't for the kind customer service of Jacqline I wouldn't be giving it a 3rd shot tomorrow..
Called and made an appointment with whomever would be available. Come in and the person that I had appointment with took on a walk in customer 5 min before my appointment time. Thats how much they value and respect your time and effort for going through the right procedure to get in with no issues I mean thats the purpose of an appointment. So this place isnt getting any of my money, I rather shave my head than to give them cash.
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