I call and ask to speak with someone in their HR dept and they hang up on me, not to mention the person who answer the phone picked up with an attitude anyway.
Do not use this rude unprofessional company. This was an American Home shield call however, their contractor was West end HVAC did not do their part and was rude to my wife and hug up on the representative from my warranty company American Home Sheild (AHS). The lady that answered the phone is named Sharon and was argumentative with people who just wanted answers to fix a problem. They made up a diagnosis, and claimed that they forwarded the information to my warranty company (lie), they did not send anything to them and wanted, 1235.00 for something they never discussed with anybody in order to rush us off the phone. As I talk to the representative fro AHS they have West end has yet to follow up with me about a part that was taken off my unit the disconnecter and was hidden from me as a practice by their company. I was told this what they do every call, they could have asked me to turn it off at they breaker instead of hiding my property instead of treating the customers like children. So do not used this shady company.
Shane please Call our office to discuss the unresolved issues causing you to leave a because issue. We are interested in getting to the bottom of this.
1629024977
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