Gillman Honda San Benito reviews

1609342177

Debbie De LA ROSA

google

We appreciate the marvelous 5-stars. Thank you, Debbie!

1606837338

3

Had a great experience 4 years ago. Went 3 weeks ago bought another preowned. They've had it longer at the shop than I have. No masks. No caring salesman. No refund on this damn lemon. Will never recommend again.

1625352703

Hung-Jen Hung

google

Hello, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (956) 399-2491 when you have a chance. Thank you, and we look forward to hearing from you. Ringo Gomez General Manager Gillman Honda San Benito (956) 399-2491 [email protected]

1625495374

1

I bought a Ciciv Type R in the beginning of May from Victor. Got the deal done over the phone. So I drove from San Antonio to San Benito to pick up the car. Left San Antonio at 8:00 am to pick up a U-haul trailer and drove 4.5 hours to San Benito. In the meantime, Victor called/texted a few times to make sure I was on my way to pick up the car. When I arrived, no finance manager was on site. I was there waiting and felt got ignored. Had to chase Victor a few times to push for it. After more than an hour, one finance manager finally showed up then he told me they could not accept a temporary check so I had to run to the bank to get a cashiers check. By the time the paperworks were done, I've spent more than 4 hours there. Drove another 4.5 hours home. What a long day! In the end of May, one of my nephews wanted to get a Civic LX. Again, I asked Victor for the help. As last time, we got the deal done over the phone. This time we had 4 people go to San Benito to pick up the car. Ridiculously, they put us wait for 6+ hours in the show room. There were 2 finance managers on site but one took 3+ hours trying to sell products to a group of customers. Victor disappeared. I hardly saw him. We stood there like idiots. I had to ask around to push for getting paperworks done. Eventually this FM got what he wanted so we were helped at 7 pm. Another local family was buying buying 2 cars at the same time and they waited longer than us. How absurd it is. Before we left, I grabbed Victor and told him that we need gifts to compensate our time there. He was glad to offer us Honda caps and sunshades. The next day I texted Victor to ask for the gifts. Guess what? No reply, not at all. I waited for a week and asked him again and he pretended saying sorry he did not see my message. When I talked about gifts, he said he will give me caps the next time when my other nephew comes to buy another car from him. As for sunshades, he is not going to give me and gave me a lame excuse. Now you should know Victor only cares about customers before the deal is done. Once the deal is done, even though you are in show room. He becomes a ghost. There is none of his business any more. As for the dealership, they do not care about customers' precious time. They just put you wait forever. 6 hours to them is nothing because you will still be buying cars from them. Avoid this dealership. Get your car somewhere else. Don't waste your valuable time here and listen to lies.

1622737792

Sherri Pate

google

Hi Sherri, thank you for your kind review; we are happy to pass along your comments to the team here at Gillman Honda San Benito! Thanks for the recommendation, and have an amazing day! Ringo Gomez General Manager Gillman Honda San Benito (956) 399-2491 [email protected]

1622807194

5

I am very happy with my Honda Fit, also with Tom because he took the time to get my vehicle from another dealership. If youre looking for a great experience and great deal, visit Tom at Gillman Honda in San Benito!

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Lisa Williams

google

Thank you for the five-star review, Lisa! We are so glad that our team took great care of you.

1592598153

5

Great staff very helpful

1610500742

Jaime Levrier

google

Hi Jaime, We are sorry to hear about your sales experience. However, we believe you were at a different dealership, Gillman Chevy Buick GMC. Please contact them at your earliest convenience- 866-599-7181. Ringo Gomez

1620134728

1

I was text by a sales person regarding some trucks. The sales person offered to sell me 2016 dodge rebel for 28981. I ended up going in to test drive the vehicle. The sales manager messaged me before going that she would greet me. We setup a time and i ended up test driving the truck with one of the salesman. After the test drive , i asked again about the the price and he told me 28999. I told him id come the next day to pick it up. 5 hours later i get a text that theu can not honor the price they told me. Terrible on their end since they invited me in to test drive the truck at the set price. I also ended up losing out on another truck i was looking at. Smh .