David, sorry to hear you were not happy even though we only worked together for a month on a long term SEO strategy. We make it exceptionally clear in the discovery stages that option 1 does not include project management or phone support which is why it is so inexpensive. We offered options that included consultations and phone support but you opted out. Like any business, we cannot afford to work for free. If a client misses a payment, we stop work after 2 weeks. Our invoicing system automatically reminds our clients when a bill is due and if it is not paid a reminder goes out every 3 days. Did you not get the reminders?
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The company might know what they're doing and how to handle SEO for websites but the terms of customer service with the basic package is absurd. If you forgot to write a check they simply stop working on your page, they dont communicate to tell the client that i miss the payment and thats unprofesional. I wasnt with them to long, but the time i used them for my company it wasnt a great experience.
Great company and great people. I recommend Jason and the Miami SEO team to anyone that needs help with SEO or online marketing services. They are truly the best at what they do!
Amazing team and customer service. They are straight shooters and know how to deliver great results in a short amount of time! I highly recommend them to anyone who needs help with ecommerce seo or ppc marketing.
Finding a good SEO agency in Miami is like finding a needle in a haystack. I was fortunate enough to meet Sergio and Jason who helped me build a website and lead generation campaign with Google Adwords. Now, we are opening up our second office and our company growth is almost 100% from Google Adwords advertising and SEO provided by The Miami SEO team.
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