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Friscofamilyeyecare
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Friscofamilyeyecare reviews
Information about Friscofamilyeyecare
4,15
66 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJbDRldnR3RRAB!2m1!1s0x0:0x698c4b4a85607ad1!3m1!1s2@1:CIHM0ogKEICAgIDIl4evtwE%7CCgwI3v6u4gUQwPz5rwE%7C?hl=en-US
Gloria Hempel
google
https://www.google.com/maps/place/?q=place_id:ChIJYcFKfgc8TIYR0XpghUpLjGk
1
This has to be one of the most unprofessional places I have ever purchased glasses. I bought 2 pairs of glasses from this place. The 1st one they told me the style my son had was discontinued, so they couldn't honor the warranty, so I bought a new pair. After having the glasses replaced with 2nd pair, they told me they wouldn't honor the warranty, because he had them replaced 2 times already. There was a limit on the # of times they could replace. I wasn't mad when I heard this, just disappointed because I was told it was a year warranty. I was never told there was a limit. So, I ordered a new frame. The lady who helped me told me she would place the order and call me in 5-7 business days. I never heard anything, and after about 9 business days I called, and was told they didn't have an order for me. After numerous issues over a year, I feel there are better places to get glasses. Very disappointed in the customer service as well as lack of transparency with the employees. I feel they want to get the sale, and leave out information.
1479932395
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBX3JfUjdBRRAB!2m1!1s0x0:0x698c4b4a85607ad1!3m1!1s2@1:CIHM0ogKEICAgIDA_r_R7AE%7CCgsI6_PXwQUQwLqZBg%7C?hl=en-US
Becky Lin
google
https://www.google.com/maps/place/?q=place_id:ChIJYcFKfgc8TIYR0XpghUpLjGk
1
After my eye exam I received two boxes of expired contact lens. The lady that works there peeled off the label on these boxes thinking I won't figure it out. Too bad! The date is on the inside packaging too. And when I called in to ask for new contacts she's like we close at 6, you can either pick it up or pay $15 shipping. Why am I paying for shipping for some intentional "mistakes" they made? Bad services. Won't recommend this place to anyone.
1393386068
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURROExtQkh3EAE!2m1!1s0x0:0x698c4b4a85607ad1!3m1!1s2@1:CIHM0ogKEICAgIDQ8LmBHw%7CCgsI1MS1mAUQiLHldg%7C?hl=en-US
Linda Larkin
google
https://www.google.com/maps/place/?q=place_id:ChIJYcFKfgc8TIYR0XpghUpLjGk
5
I am very happy with Frisco Family Eye Care. My family and I have been going there for many years. Dr McDaniel and his staff are great!! Have never felt rushed with eye exams or selecting frames. I have a difficult prescription and Dr. McDaniel has always done an excellent job of figuring out glasses and contacts that will work for me.
1553522669
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvOV9Ib3FBRRAB!2m1!1s0x0:0x698c4b4a85607ad1!3m1!1s2@1:CIHM0ogKEICAgIDo9_HoqAE%7CCgwI7b_j5AUQ-OunrQM%7C?hl=en-US
Jose Gutierrez
google
https://www.google.com/maps/place/?q=place_id:ChIJYcFKfgc8TIYR0XpghUpLjGk
5
Gracias a ellos tengo mi vista de 20/20 otravez. Muchas gracias doctores.
1475090532
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNROU9talh3EAE!2m1!1s0x0:0x698c4b4a85607ad1!3m1!1s2@1:CIHM0ogKEICAgICQ9OmjXw%7CCgwI5LCwvwUQwIrIzAE%7C?hl=en-US
Tadbir Singh
google
https://www.google.com/maps/place/?q=place_id:ChIJYcFKfgc8TIYR0XpghUpLjGk
1
Incredibly rude and condescending over the phone. Was about to schedule on behalf of a new patient, and changed my mind after speaking with them... I told them I wanted to secure a time slot for an appointment and I would call back with the patient's insurance information before the end of the day.. I was placed on hold 3 times and spoke to 3 different people and ultimately the last person I spoke with condescendingly remarked "Well this is a medical office. So we need medical information.." Very unimpressed with their people skills as well as their ability to accommodate new patients and set up new patient appointments.. At the end of the phone call I said "Thank you but I think I'll be going someplace else." She said "That sounds great! Thanks!" Sounds great to them that their attitude is deterring potential patients, so I would not recommend anyone go here. I suppose I dodged a bullet as there are several complaints on here regarding the patient care and rude, unprofessional staff. These people should realize there really isn't any room for rudeness when there are literally 4 other optometrists in a 3 mile radius! Too much competition to be so complacent about customer care.
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