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BIG INK Visual Communications
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BIG INK Visual Communications reviews
Information about BIG INK Visual Communications
4,60
5 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnNGV2Q1BnEAE!2m1!1s0x0:0x911212bef2f560d!3m1!1s2@1:CIHM0ogKEICAgIDg4evCPg%7CCgwIhNrv3AUQ4KiCmwI%7C?hl=en-US
Pat Gehrke
google
https://www.google.com/maps/place/?q=place_id:ChIJf4F72nTf8YcRDVYv7yshEQk
Hi Pat, we appreciate the honest feedback and letting us make things right with the order that Greg Brokens had placed with us. We all hope that you are happy with the final product, as we want to make sure things are right. We would like to work with you on any future projects and we strive to provide our customers with an excellent experience. Thanks for allowing us the opportunity to work with you and Greg.
1539279646
3
OUR CHURCH WAS HAVING A 150TH ANNIVERSARY. WE WANTED A COOKBOOK MADE. WE USED GRAPHIC PLUS IN IOWA FALLS TO PRINT THE COOKBOOK. END RESULTS WERE A SINGLE SHEET OF PAPER FOR THE FRONT AND BACK COVER, MISTAKES IN RECIPES AFTER WE WERE TOLD WE COULD PROOF BEFORE FINAL PRINT (WE PROOFED IN THE BEGINNING BUT NOT THE END), AND WAS QUOTED $4 A BOOK PLUS TIME FOR BINDING. THE TOTAL COST WAS $7.78. THE OWNER REFUSED TO LET US COME IN AND DISCUSS OUR CONCERNS. HE SAID THEY WOULD BE TOO BUSY OR ON THE PHONE IF WE CAME IN. I SAY ZERO STARS BUT IT WON'T LET ME POST. It is now three weeks later and I am happy to report that Graphics Plus has put hard covers on the cookbooks, corrected our errors and reduced our bill. I have been asked to give them 5 stars by the owner but am not comfortable doing that because of the problems we had in the beginning. It was very upsetting to go through what happened three weeks ago. I am very thankful that our cookbooks are now acceptable. I sincerely hope the next customer doesn't have to go through the hassle we did and do thank the owner for finally correcting the situation.
1630655754
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2LW96UldBEAE!2m1!1s0x0:0x911212bef2f560d!3m1!1s2@1:CIHM0ogKEICAgIC6-ozRWA%7CCgsIiqrHiQYQ8PyWbQ%7C?hl=en-US
Tim Hansen
google
https://www.google.com/maps/place/?q=place_id:ChIJf4F72nTf8YcRDVYv7yshEQk
Thank you for the kind words!
1630681275
5
This place is awesome and they 2ill 2ork with you on design and what you need. Not what they can sell y'a very helpful
1539278667
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR3cHBiSjB3RRAB!2m1!1s0x0:0x911212bef2f560d!3m1!1s2@1:CIHM0ogKEICAgIDwppbJ0wE%7CCgwIy47-3QUQuOjtnQM%7C?hl=en-US
Eric State
google
https://www.google.com/maps/place/?q=place_id:ChIJf4F72nTf8YcRDVYv7yshEQk
Thanks, Eric for the very nice review and the 5 stars. We strive to provide 5 stars in everything that we do, and we appreciate the opportunity to work with you on your project.
1539279724
5
I have worked with Scott in the past on many projects with Graphics Plus. He provides great service at a fair price and appears to have top of the line equipment for the posters that he printed for us in less than two days. I will definitely be working with him again as he is local versus driving 30-45 minutes to get the same service. Keep it up!
1537232818
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBdU5XaVhBEAE!2m1!1s0x0:0x911212bef2f560d!3m1!1s2@1:CIHM0ogKEICAgIDAuNWiXA%7CCgwIsp-B3QUQuImJvgI%7C?hl=en-US
greg brokens
google
https://www.google.com/maps/place/?q=place_id:ChIJf4F72nTf8YcRDVYv7yshEQk
Hi Greg! We appreciate the 5 stars and working with you to get the cookbooks completed. We hope that working with us to make things right was worth while as we want to make sure our customers are happy with the final product. If there is anything we can do to be of service, please don't hesitate to let us know.
1539279329
5
I worked directly with Graphics Plus on the order of these cookbooks. Upon receipt of the finished cookbooks we discovered they did not meet our expectations due to some misunderstanding and communication errors on both sides. These problems have been addressed by Graphics Plus and they worked with us to correct these issues. We are now completely satisfied with how Graphics Plus handled this situation. I would highly recommend anyone who has printing needs to contact them. No one is perfect but when circumstances arose they went above and beyond to make it right and deserve positive feedback for their efforts.
1537743309
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBaGR6M3FBRRAB!2m1!1s0x0:0x911212bef2f560d!3m1!1s2@1:CIHM0ogKEICAgICAhdz3qAE%7CCgwIzbOg3QUQiOzm9wI%7C?hl=en-US
Spencer Krogh
google
https://www.google.com/maps/place/?q=place_id:ChIJf4F72nTf8YcRDVYv7yshEQk
We appreciate the 5 stars!
1539279025
5
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