Hi, sorry you didn't get any answers you were happy with. The colour you can see in the photo has come from the temporary string that the beads are supplied on. Whilst the stones are on the string, some dye may transfer onto the stones. If we can be of any further assistance please do get in touch with us.
1579768027
1
To be honest, if you want to buy and know exactly more about the product, I advise you to avoid this company. I recently bought garnet from them and simply asked for more information about it, as garnet left pink stains on my hands. Their reply was not very helpful to me.
This may be my only method of contact. I have several unfilled orders. Paid for or faulty products that were never fixed. Very unreliable. I have sent dozens of emails, however as I am not in the UK I have no course of action. Lost hundreds of dollars.
Thanks for the review Maya, and we're glad you enjoyed visiting the showroom. If you need any help, please feel free to call or drop us an email.
1524478893
5
Visited this store after researching online for gemstones. The store is inside an office complex. It's basically a shop inside a large open plan office. In fact the space is as large as some of the stores with shop fronts. It's a nice set up because unlike some of the other wholesalers in Hatton Cross they have laid out a lot of the stones for you to look through. There's are a few counters where you can speak to the staff who were very friendly and very helpful. They didn't have what we were looking for but they did refer us to other stores which was really helpful. This store mainly deals with the trade and online sales butbi like the fact that they can accommodate walk ins like us. This is a real bonus in Hatton Cross.
Hi Glen, I can't find any record of an online order in your name? We always value feedback, so if you would like to contact us then please do, and we can hopefully get to the bottom of the 1 star review. Many thanks.
1626361287
1
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