Hi Dick, I sincerely apologize for the way your order was packed and shipped to you. I shared your feedback with our Shipping department manager and we'd welcome an opportunity to look into what happened. If you have a moment, can you please email me your order number so I can review this? My email is [email protected] Sincerely, Nancy Miller Adorama CS Ambassador
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Terribly frustrating experience all around. Adorama ships very expensive equipment in shoddy packaging with no padding or support. Then makes the returns process incredibly difficult. Thankfully my credit card processed a chargeback without even asking for details.
Hi Omid, I noticed that you left a 3-star rating. Please let me know if there is something that I can help with your recent order with us. I will be happy to assist you further. You can email me directly at [email protected]. Looking forward, Nancy Miller Adorama Camera
Love Adorama! I know B&H gets all the publicity, but I have to say, I think Adorama is every bit as good. And their online tutorials for lighting and photography are stellar. Check out their YouTube channel, they dont have almost 1.5 million followers for nothing.
Always loved the place, always fair, but this time the guy valuing my sell-back-to-upgrade tried to beat me for a small amount, so the trust is gone. Service from "J**k" was the exact same as in the review of "Mad Desire" below.
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