Sorry for the inconvenience you had. Over the phone you told us you would provide your own hats, but you did not. We had to add the extra amount for the hats. We don't give out any product for free.
1570580548
1
Terrible service. Went out of my way to make something because they told me a price over the phone, and when i got there they told me it was more expensive than before. Complete waste of time
First time she came she took half an hour just to look at the fonts. We have thousands of fonts. she went through font list twice and still was not able to pick a font. Embroidery machine was down we told her come back. Two days later machine was fixed she came back and went through font list twice again. She wanted to go through one more time I had to say sorry, please pick a font quickly becase there were 4 more customers waiting on the line. She also showed us a font from her phone, but we were not able to use that font. We have to use whatever font we have in our embroidery digitizing software. We did not refuse the service, but she left.
1527280037
1
I have gone there a number of times and they were great. The last two times(for the same item because their machine broke) I was in there they were so rude and acted like it was an inconvenience for me to pick out a font I liked. He scrolled through the fonts so quickly it was hard to pick one. They have now lost my business and I will never recommend them again. So disappointed.
Hello Pratham. We thank for the reviews positive or negative because it helps us do better however we couldn't verify your purchase. When I check your profile I realized that in the same day you had been to many different places and left reviews. We would like to learn more about your specific situation and get the things right. What kind of service did you get from us? What do you not like about it? What makes us " bad place"? We stand behind our service. If you are not satisfied with the service we will make the necessary adjustments to ensure your total satisfaction.
1551886658
1
Bad place
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