Hi Jennifer, So sorry to hear you had a disappointing experience in the store yesterday. We would love to make it up to you, that is certainly not the environment we intend to create in our stores! Please reach out to me personally at [email protected] so we can make it up to you and hear more about our opportunities.
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Was curious after seeing their ads on my IG feed. I made a huge effort to get to the store, and barely made it with 15 minutes before they closed. The sales associate "welcomed" me by letting me know they are closing and wouldn't have time to go to the "off site" storage to get my size. "Off site" was just down in the basement, and the sales associate had no interest in helping me find a new wardrobe. Instead of spending a lot of money, I chose to leave empty handed
Great mission and meaning behind their brand. I really love their boldness to continually innovate and pioneer the next generation of modern day apparel fit for both casual and business wear. I've been shopping here since their early days many years back. They have not disappointed me since. I look forward to shopping with y'all again. Cheers.
Really love the line of women's clothing! Great fabrics and looking forward to more. Customer service is one of the best anywhere - very easy to return, exchange, etc.,- it really matters to them about the customer. Excellent quality/price.
Angel - oh no! I'm so sorry you had trouble getting in touch. It looks like we emailed you twice to arrange your return, but the responses must have hit your Spam folder? If you can't find them when searching that way, feel free to shoot a note directly to Tiffani, who can answer quickly and easily: [email protected]. No doubt we pride ourselves on customer service, so we definitely won't ever leave you hanging.
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I bought two shirts. One was too big so Im tryinh to return it for the past Two months! No one replies my messages, emails, or complaints! Quality may be good but customer service is no where to be found, hence never ever ever will order again!
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