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McKenna BMW
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McKenna BMW reviews
Information about McKenna BMW
3,12
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDeU5hbkR3EAE!2m1!1s0x0:0x65eee7fc1c2e4b98!3m1!1s2@1:CIHM0ogKEICAgIDCyNanDw%7CCgwIl_X0-gUQ2I3lzwE%7C?hl=en-US
Nadia
google
https://www.google.com/maps/place/?q=place_id:ChIJeXLblJnSwoARmEsuHPzn7mU
Hello Nadia, We are displeased to hear about your recent service experience with us here at McKenna BMW. We sincerely apologize about your unfortunate experience with us. We would greatly appreciate the opportunity to turn your experience around and improve your time with us. Could you please directly contact our Service Manager Armando Lopez about your time here? He would like to do all that he can to turn your experience around for the better. Armando sincerely looks forward to hearing from you! Armando Lopez | [email protected]
1600020398
1
DO NOT BRING YOUR CAR HERE FOR SERVICE, INCOMPETENT STAFF!!! Staff (Wil, Service advisor) rude and incompetent. Doesnt return calls, nor text messages. Called the service department, and transferred three times to a voicemail. Left my car here for an ongoing complaint. Mind you, this is the second time Ive left the car here for the same issue. A total of eight days, and nothing was done to fix the issue. Please read the reviews, all true!!! Never trusting this dealer again.
1617483417
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLcHZQelVnEAE!2m1!1s0x0:0x65eee7fc1c2e4b98!3m1!1s2@1:CIHM0ogKEICAgICKpvPzUg%7CCgwIma2jgwYQkKvbqAE%7C?hl=en-US
Bao's
google
https://www.google.com/maps/place/?q=place_id:ChIJeXLblJnSwoARmEsuHPzn7mU
Hello Bao, we are disappointed to hear about your negative experience with us here at McKenna BMW. We sincerely apologize for this miscommunication. Could you please reach out to our customer service management team directly about this? We want to do all that we can to get you the help you need! We look forward to connecting with you Bao! [email protected]
1617650985
1
OVER PROMISE UNDER DELIVER I bought a car at McKenna BMW, and when the car was delivered, they couldn't find the 2nd key to the car. I was promised to have the 2nd key reorder free of charge, but that didn't happen. A couple of months later, I came back asking about the key, and the manager told me I must pay to have the 2nd key reorder. I would not recommend anyone to buy a car here!!!
1605295096
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpbzRua3FRRRAB!2m1!1s0x0:0x65eee7fc1c2e4b98!3m1!1s2@1:CIHM0ogKEICAgICio4nkqQE%7CCgwI-Le7_QUQsPLjkAI%7C?hl=en-US
Tomas Flores
google
https://www.google.com/maps/place/?q=place_id:ChIJeXLblJnSwoARmEsuHPzn7mU
Hello Tomas, thank you for sharing your recent 5 star experience with Billy here with us at McKenna BMW. We are so glad to hear that your expectations were exceeded with the service Billy provided. Thank you for choosing to be part of the McKenna family, and we are here for you for all things BMW!
1605485254
5
My service advisor Billy Rubio has helped me out twice and both times he's exceeded my expectations on customer service. I appreciate his help and hard work.
1598759923
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDcGZDYkh3EAE!2m1!1s0x0:0x65eee7fc1c2e4b98!3m1!1s2@1:CIHM0ogKEICAgICCpfCbHw%7CCgsI88es-gUQ6K6PSg%7C?hl=en-US
Ushiro O Miru
google
https://www.google.com/maps/place/?q=place_id:ChIJeXLblJnSwoARmEsuHPzn7mU
Hello Ushiro, Thank you for sharing your recent 5 star rating with us here at McKenna BMW. We are glad hear that we have your dream car in stock. We are here to help you with all things BMW, and hope that we can assist you and get you into your dream car as soon as you would like! Please don't hesitate to reach out to our team! We are here for you! [email protected]
1598822143
5
My dream car is here.
1599169391
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDcV9uRmh3RRAB!2m1!1s0x0:0x65eee7fc1c2e4b98!3m1!1s2@1:CIHM0ogKEICAgICCq_nFhwE%7CCgsI78bF-gUQuMXwGw%7C?hl=en-US
Robert Mendoza
google
https://www.google.com/maps/place/?q=place_id:ChIJeXLblJnSwoARmEsuHPzn7mU
Hello Robert, We are displeased to hear about your recent experience with us here at McKenna BMW. We are sorry to hear about your unfortunate experience with us. Could you please send us an email directly so that we can get in touch with you? Our management team has seen your review, and we would like to speak with you further about your experience. We look forward to starting the process of turning your experience around! [email protected]
1599247265
1
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