Hi Ian. Were really sorry to hear about this experience! We strive to meet all deadlines, sometimes this means we need to charge a higher price to complete a quick turnaround. If youre interested in a rush order (usually a 48 hour turnaround) we first check our production schedule, making sure we have space on the machines before we confirm a date. Usually it works out, but unfortunately not every time. We regret this wasnt more clear from the start, and welcome your helpful feedback.
1542620471
1
States 48 hour turn round on website but I've just visited and they say its 7 to 10 days! Disappointing as they were recommended.
Lovely to hear this! Happy you had a great experience.
1522054834
5
So a few days ago I had the delivery guy deliver a big box to the studio. I asked him are you sure you have the right unit? "Yep" he replied. I'm not expecting any parcels I thought, until I looked down to see the Icon Printing brand along the side :o "No way!!! the t-shirts!!!, but this is weeks early!!!" Amazing service, nice emails, great results, best t-shirts. Even I look cool wearing one, which is pretty remarkable. :)
Hi there, thanks for your feedback. As I'm aware, we've been working with you and have resolved all issues, but please do let us know if there's something else we've missed.
1531475920
1
Completely failed my order of t shirts and do not recommend using them!
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